AutoNation Dealerships Recognized by Manufacturers for Customer Service, Operational Excellence
FORT LAUDERDALE, Fla., Aug. 16, 2005 -- AutoNation, Inc. , America's largest automotive retailer, announced today that its network of 280 dealerships includes more manufacturer award winners than any other automotive retailer in America. AutoNation dealerships have consistently been leaders in customer service and operational excellence across all manufacturer lines.
"AutoNation continues to set the standard for accomplishment among automotive retailers," said Mike Maroone, president and chief operating officer of AutoNation. "AutoNation dealerships across America have been recognized over the last 12 months for their outstanding performance, giving us more winners than anyone else in the industry. We're proud of that fact, and we see these awards as a validation of our commitment to delivering the quality of service that our customers expect and deserve."
Criteria for the awards vary by manufacturer, but all place heavy emphasis on generating superior customer satisfaction.
* Thirteen of AutoNation's General Motors franchises won the "Mark of Excellence" award
* Four General Motors franchises received the "Jack Smith Leadership Award"
* Nine Ford franchises garnered the "President's Award" * Ten Ford franchises were recognized for the "Ford 100 Club" * Two Ford franchises received the "Triple Crown Award"
* Eight Dodge dealerships were recognized with the "Dodge Chargers Club" Award
* Seven Toyota dealerships received the "Board of Governors Leadership Board" honor
* Three Toyota dealerships received the "President's Award" * Three Honda dealerships received the "Honda President's Award"
* Three Nissan dealerships received Nissan Sales and Service Way Global recognition
* Three Lexus dealerships were recognized as the "Elite of Lexus"
* Six Chrysler Jeep franchises were the recipients of the "Pacesetters Club" Award
* Six Mercedes Benz dealerships were recognized as the "Best of the Best" * Six Nissan franchises received the "Owner First Award of Excellence"
* One of each dealership was recognized: One Toyota dealership for the "President's Cabinet," one Audi dealership received the "Audi Magna Society," one Land Rover dealership for the "Land Rover Pinnacle of Excellence," one Lincoln Mercury for the "President's Award," one Lincoln Mercury for the "Triple Crown," one Porsche Premier dealership for the "Porsche Premier Dealer" and one Volvo Dealership for the "Volvo Retail Performance."
In fewer than 10 years of existence, AutoNation became the only automotive retailer to sell five million vehicles. The company has been named America's Most Admired in the automotive retailing category for four consecutive years by Fortune magazine. AutoNation is also a member of the S&P 500 and is the only Investment Grade automotive retailer.
More information is available online at http://www.autonation.com/ , where consumers can find approximately 100,000 vehicles for sale.
About AutoNation, Inc.
AutoNation, Inc., headquartered in Fort Lauderdale, Fla., is America's largest automotive retailer and a component of the Standard and Poor's 500 Index. In 2004 AutoNation was named America's Most Admired Automotive Retailer for the 4th year in a row. AutoNation has approximately 27,000 full- time employees and owns and operates 349 new vehicle franchises in 17 states. For additional information, please visit http://corp.autonation.com/ or http://www.autonation.com/ , where more than 100,000 vehicles are available for sale.
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