Mazda North American Operations Outsources Certain End User Support Services to En Pointe
LOS ANGELES, June 14 -- En Pointe Technologies, Inc. , a leading supplier of business to business information technology products, services and solutions, today announced it has added Mazda North American Operations ("MNAO") to its list of clientele. Citing improved service levels to the end user community and a reduction in cost, MNAO has awarded En Pointe Technologies a three year service contract.
Under the terms of the contract, En Pointe Technologies will provide MNAO with lifecycle management services to over 1,200 end-users across 18 locations located in the United States and Mexico. The support services include level one help desk support for end user issues relating to desktop hardware and software including dispatch coordination for deskside support and hardware maintenance for approximately 1,200 desktops, 400 laptops, 400 printers and 100 Blackberry devices. Additionally, En Pointe will support MNAO with IMAC, Refresh and Software Imaging support services.
"Mazda is moving quickly to reduce the cost of servicing the end-user community. At the same time, we are very focused on improving end-user customer satisfaction across the enterprise," said Jim DiMarzio, CIO of MNAO. "We have determined that En Pointe is best suited to help us attain these goals as quickly as possible. All of us at Mazda look forward to working with the team from En Pointe to help us exceed our goals."
"We are very excited to add Mazda North American Operations to our list of satisfied customers. Through integrating En Pointe's value proposition of combining our robust infrastructure, process & methodology with our program management team, we are able to provide high value services at aggressive market rates. All of us at En Pointe look forward to the opportunity to work closely with Mazda to help improve end-user service levels and reduce the cost of supporting the end-user community," said Richard Emil, VP Service and Sales for En Pointe Technologies.
About Mazda North American Operations
Mazda North American Operations is responsible for the sales and marketing, customer parts and services support of Mazda vehicles in the United States. Headquartered in Irvine, Calif., MNAO has more than 700 dealerships nationwide.
About En Pointe Technologies
En Pointe Technologies, Inc. is a leading national provider of information technology products, ebusiness solutions and professional services to medium and large commercial customers and government and educational accounts of all sizes. A state-of-the-art e-commerce network electronically links En Pointe, via AccessPointe(TM) and its back-office business systems, to the largest distributors and manufacturers in the industry. En Pointe offers direct on-line access to several billion dollars of mainstream information technology products available in the United States while eliminating the risks associated with carrying significant inventory. Its flagship software AccessPointe(TM) provides En Pointe's customers with the ability to create private electronic exchanges, accessed through the Web, procurement applications or ERP systems, to efficiently manage the procurement process and allow the Company's customers to make fully informed strategic buying decisions. En Pointe Professional Services offers value added services such as: Pre-sales consulting, Technology Planning and Management, which includes -- integration, configuration, deployment and migration, Helpdesk Support Services, Project and Program Management, and Infrastructure Support and Maintenance.
En Pointe, a minority business enterprise (MBE), is represented nationally with a concentration in over 17 sales and service markets throughout the United States, as well as a value-added ISO 9001:2000 certified integration operation in Ontario, California. Please visit En Pointe at www.enpointe.com.
This document contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In addition, from time to time, En Pointe Technologies, or its representatives, have made or may make forward-looking statements, orally or in writing. The words "estimate," "project," "potential," "intended," "expect," "anticipate," "believe" and similar expressions or words are intended to identify forward-looking statements. Such forward-looking statements may be included in, but are not limited to, various filings made by the Company with the Securities and Exchange Commission, press releases or oral statements made with the approval of an authorized executive officer of the Company. Actual results could differ materially from those projected or suggested in any forward-looking statements as a result of a wide variety of factors and conditions. Reference is hereby made to the Company's Annual Report on Form 10-K for the fiscal year ended September 30, 2004, for information regarding those factors and conditions. Among the important factors that could cause actual results to differ materially from management's projections, estimates and expectations include, but are not limited to: Changing economic influences in the industry; dependence on key personnel; actions of manufacturers and suppliers; and, availability of adequate financing. All trademarks and service marks are the property of their respective owners. En Pointe Technologies and the En Pointe logo are registered trademarks of En Pointe Technologies, Inc. in the United States and certain other countries. The use of the word "partner" does not imply a partnership relationship between En Pointe and any other Company.
For investor matters, please contact: Javed Latif En Pointe Technologies, Inc. (310) 725-5200 ir@enpointe.com