NAT's SCS Automotive Platform(TM) to Help Old Republic Insured Automotive Services Improve Efficiencies; Provide Enhanced Services to Auto Retail Clients
Workflow automation streamlines processes, captures detailed product data and provides new opportunities for aftermarket providers to better service their auto retail customers' needs
NEW ORLEANS, Jan. 29 -- The NAT SCS Automotive Platform(TM) being deployed by Old Republic Insured Automotive Services, Inc. (ORIAS) will help auto retailers sell more Old Republic service contracts, certified warranties and guaranteed asset protection (GAP) plans more profitably, with faster claims resolution and enhanced customer service.
NAT is a leading provider of F&I aftermarket product workflow profitability solutions for auto retailers and their aftermarket product providers. The NAT SCS Automotive Platform streamlines IT workflow and eliminates IT inefficiencies, enabling more effective contract management, accelerated claims resolution, immediate cost savings and greatly enhanced customer experiences.
Old Republic's use of the NAT SCS Automotive Platform will streamline the company's administration of its Auto Warranty, MBI (Mechanical Breakdown Insurance), GAP Waiver and GAP Insurance programs for greater cost control, risk management, time to market, and efficiency as well as provide its clients enhanced state-of-the-art aftermarket product services.
The NAT SCS Automotive Platform replaces Old Republic's traditional operating and claims systems, and allows for more frequent and faster product changes.
"We've always offered our customers a significantly high level of service, but the NAT SCS Automotive Platform lets us take advantage of market opportunities more quickly," said Gary Bishop, President of ORIAS. "We selected NAT as our partner of choice because the NAT SCS Automotive Platform delivers the functionality and advanced technology we sought to further enhance our business efficiencies and customer service."
The NAT SCS Workflow Platform helps aftermarket providers including insurers, OEMs and retailers:
* Reduce time to market for new aftermarket products, often from months to less than three weeks; * Enhance risk management by providing real-time data for pricing, reporting and decision making; * Increase profitability by reducing contract sales and claims processing costs thereby significantly reducing the number of steps in processing workflow and reducing data entry and pricing errors. Because these processes can be done faster and more accurately, they help providers increase service contract revenue.
"Our extensive involvement in aftermarket product and insurance workflow process reengineering, especially for the automotive marketplace, has created a 'Best of Breed' class of software solutions that help our clients focus on two key aspects of work efficiency: internal process collaboration and work production," said Mark Nagelvoort, NAT CTO and Founder. "Companies deploying the NAT SCS Automotive Platform to enhance their core business will realize improved customer retention, streamlined and more efficient billing and claims processing, enhanced risk management, supply chain management and IT operations while driving higher revenues and profitability."
For more information on NAT or a White Paper, 6 REASONS WHY THE INDEPENDENT DIGITAL HUB WILL IMPROVE F&I AFTERMARKET PRODUCTS SALES AND PROFITS, contact James Maguire, VP Marketing, at (847) 384-2200 ext. 3080 or at jmaguire@natinc.com or visit NAT at the NADA Convention and Exposition at Booth #541.
About NAT (http://www.natinc.com/ )
Headquartered in Rosemont, IL, NAT, Inc. provides front and back end technology solutions to improve workflow processes for aftermarket providers, including insurance companies, third-party administrators (TPAs) and auto retailers who underwrite, price, administer, manage and sell service contracts, GAP coverage, theft deterrent devices, credit life insurance and other aftermarket products. NAT's front end solutions are powered by the NAT eGateway and feature NAT eMenu(TM) and NAT eData Services(TM). NAT's back office solutions include its SCS Automotive Platform, which streamlines and automates the traditional fragmented, time-consuming and error-prone manual processes required to administer, insure, price and market new products, manufacturer warranties and extended service contracts and their related claims processing.