Remote Dynamics, Inc. Announces Alliance with Encore Software, Inc. to Deliver Mobile Enterprise Management Integration Services and Solutions

RICHARDSON, Texas--Dec. 2, 20043, 2004--Remote Dynamics, Inc. , a leading provider of telematics-based management solutions for commercial fleets, today announced that Encore Software, Inc. of Fort Worth, Texas has joined its newly established strategic REDI partner program to support the imminent release of REDIview(TM), the company's new suite of mobile resource management solutions.

"Encore is notable for supporting large start up initiatives for telecommunications companies with systems implementation and integration, and was one of the first of the synergistic technology partners we contacted regarding our solution paradigm," said Joe Pollard, Remote Dynamics' senior vice president of sales and marketing. "Encore is immediately supporting our strategy to align REDIview solutions with partners that bring industry leading solutions to market."

"Foremost among technologies enabling field service gains are mobile solutions, and our new REDI partner program includes new generation industry players that are skilled in blending enterprise-scale telematics technologies for business process integration with related support products. By combining forces with partners such as Encore, we believe that we will be able to offer large business enterprises ways to leverage state-of-the-art technologies that integrate field operations with back office business operations and management efforts," stated Pollard. "In selecting solution partners, we are focused on industry expertise, and especially their product potential for business process workflow integration, automation, and optimization."

Terry Evans, President and CEO of Encore, stated, "We look forward to joining Remote Dynamics to combine our professional consulting practice and portfolio of systems products to the communications and security sectors. Blending our disciplines with wireless technologies for enterprise management solutions will not only provide visibility into mobile workforces and deliver field business intelligence to management, but will integrate field and back office operations to streamline business processes." Evans went on to list other operational benefits of their combined offerings such as helping businesses with mobile work forces cut costs, improve productivity and security, enhance customer service, and strengthen their competitive position. "We believe the enterprise scale and reliability of the REDIview system coupled with Remote Dynamics' ability to deliver in-vehicle, two-way data communications are vital business requirements of our customers," Evans added.

Remote Dynamics is currently developing an additional number of partner and channel sales opportunities that the company expects to announce in the first calendar quarter of 2005 upon the planned commercial launch of REDIview.

About REDIview

Remote Dynamics' REDIview solution is an Internet and service bureau-based software application combined with in-vehicle hardware that provides an extensive array of real-time and accurate mapping, trip replay, and vehicle activity reports. In addition, REDIview includes a series of exception-based reports designed to highlight inefficiencies in the operations of a vehicle fleet. Utilizing Remote Dynamic's proven, high-capacity network operating center, customers may access their information through the Internet or through a dedicated communications port. REDIview was also designed to be equipment and network agnostic to provide the maximum flexibility in designing solutions that best fit the customer's needs.

About Encore Software, Inc.

Encore Software provides technical and system implementation services to its clients and partners, delivering exceptional expertise and quality results for core business applications, systems integration, and communications services. Encore Software's services have been utilized by many of the most prominent names in the communications and technologies industries. Encore's application expertise extends to order management, customer care, service provisioning, and supply chain management and work force management.

About Remote Dynamics, Inc.

Remote Dynamics, Inc. (remotedynamics.com) markets, sells and supports state-of-the-art mobile resource management solutions that contribute to higher customer revenues and improved operator efficiency. Combining the technologies of the global positioning system (GPS) and wireless vehicle telematics, the company's solutions improve the productivity of mobile workers by providing real time position reports, route information and exception based reporting designed to highlight mobile workforce inefficiencies. Based in Richardson, Texas, the company also markets, sells and supports a customized, GPS-based fleet management solutions for large fleets like SBC Communications, Inc., which has approximately 30,000 installed vehicles now in operation.

Legal notice to investors: Certain matters discussed in this press release are "forward-looking statements" intended to qualify for the safe harbors from liability established by the Private Securities Litigation Reform Act of 1995. These forward-looking statements can generally be identified as such because the context of the statement will include words such as the company "expects," "believes," "anticipates" or words of similar import. Similarly, statements that describe the company's future plans, objectives or goals are also forward-looking statements. Such forward-looking statements generally involve known and unknown risks, uncertainties and other facts, which may cause the actual results, performance or achievements of the company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such factors include, among others, the following: ability to successfully expand sales and marketing presence to additional metropolitan areas; ability to develop and sustain profitable third party distribution channels for the company's products by the first calendar quarter of 2005; ability to commercially introduce a GPRS-capable mobile unit and web-hosted mobile resource management software product by the first calendar quarter of 2005; acceptance of new product offerings; ability to successfully integrate mobile resource management products with customer's existing logistics management systems; ability to achieve sales projections; ability to achieve and maintain margins during periods of rapid expansion; availability of capital to fund expansion and change in business model to recurring revenue model; ability to attract and retain qualified sales personnel; market conditions; general economic and business conditions; business abilities and judgment of management and personnel; changes in business strategy and competition. For a listing of risks applicable to the future prospects of the company, please refer to the reports filed with the SEC, such as recent 10-K and 10-Q Reports.

"Remote Dynamics" and the Remote Dynamics logotype are trademarks and service marks of Remote Dynamics, Inc.