Sonic Automotive Extends Contract with Everdream, Citing Over $1 Million in Total Cost Savings
FREMONT, Calif.--Dec. 6, 2004--Everdream Corporation: -- Leading Automotive Retailer Boasts of Flexibility and Customization Capabilities with Everdream's Hosted Asset Management, Software Distribution, Patch Management, Online Backup and Help Desk ServicesEverdream Corporation, the leader in hosted desktop IT services, announced today that Sonic Automotive, Inc., , has renewed its agreement for Everdream(R) Asset Management, Software Distribution, Patch Management, Online Backup and Help Desk services. Sonic Automotive, a Fortune 300 company, is among the largest automotive retailers in the United States, operating 195 dealership franchises and 40 collision repair centers in 15 states. Under the terms of the new agreement, Everdream will provide support to thousands of desktop and mobile PCs at Sonic locations throughout North America.
"Sonic will realize significant savings in PC support costs over the next year, largely from Everdream's services," stated Tom Roets, vice president of technology at Sonic Automotive. "We've found that with Everdream's hosted IT services, our internal IT staff can spend much less time trying to keep up with the nearly constant stream of required software updates, which before Everdream were done manually. By outsourcing our most tedious desktop management tasks to Everdream, our internal processes are much more streamlined and standardized, which allows our internal IT team to focus on Sonic's mission critical technology operations."
Sonic's broadly distributed dealership network is supported by a sophisticated IT infrastructure that demands a highly flexible and customized management process. Sonic signed their initial contract for IT support with Everdream in August 2001, which has grown considerably since. When the current IT support contract came up for renewal, Sonic conducted an extensive evaluation and comparison of the world's top IT service providers before deciding to renew with Everdream. Everdream's comprehensive suite of products and ability to provide customized services has established the company as a clear leader in the IT service marketplace.
"Everdream went above and beyond all other potential vendors to meet Sonic's needs," continued Mr. Roets. "Everdream gave us the most complete, enterprise-wide solution for data backups, patch management, software distribution, and help desk -- everything we needed from a single source. They developed a custom order system so we could order computers without having to deal with two companies, and created routines to help manage our approval process."
The Everdream(R) Control Center, a web-based IT management console, allows Sonic's IT staff to conduct critical desktop management operations from a single interface. Asset Management allows IT managers to maintain a precise hardware and software inventory for PC and mobile systems across the organization. Everdream's patented Software Distribution service enables the rapid deployment of any application to any online user at any time -- automatically. Patch Management automatically identifies, distributes and installs necessary software patches while allowing administrators to track security status and evaluate system protection. The Everdream Control Center includes a full-service, web-based Help Desk, while Online Backup protects users by securely and automatically backing up their data to fully redundant, off-site data facilities.
"Sonic's renewal of our contract was hardly automatic," said Gary Griffiths, president and CEO for Everdream. "Sonic conducted a careful evaluation of all their options before awarding Everdream with their business. The bottom line is that Everdream's hosted software and service model delivers a more efficient IT operation, resulting in an immediate and tangible ROI. We're delighted and honored to have retained Sonic Automotive as a customer."
About Everdream
Everdream Corporation is the leading provider of hosted desktop management services that protect, manage and support the enterprise IT infrastructure. Since 1998, Everdream's award winning service and patented technology has provided businesses with an easy-to-implement, cost-effective alternative for managing IT operations. Through the innovative web-based Control Center, companies receive customized and turn-key services including asset management, virus protection, data backup and restore, software updates and maintenance, patch management and help desk services that enable the IT professional to maximize asset utilization, improve IT support decisions and increase service levels while dramatically reducing costs.
With operational facilities in Fremont, California and Charlotte, North Carolina, Everdream provides services to a wide range of enterprises including FedEx Corporation, Premier Inc, CarrAmerica, Salesforce.com and Sonic Automotive in over sixty countries across the globe. Everdream can be reached at http://www.everdream.com or 888-307-7299.
About Sonic Automotive
Sonic Automotive, Inc., a Fortune 300 company, is one of the largest automotive retailers in the United States operating 195 franchises and 40 collision repair centers in 15 states. Sonic Automotive can be reached on the Web at www.sonicautomotive.com.
Everdream is a registered trademark of Everdream Corporation. All other products and company names herein may be trademarks of their respected owners.