Attensity Announces Beta Version of Attensity Warranty Advanced Edition for Manufacturing Companies
PALO ALTO, Calif.--Nov. 2, 20042, 2004--| Fully Integrated Reporting, Dashboard and Alert Capabilities Help Companies Rapidly Improve Operating Efficiencies and Reduce Warranty and Recall Related Exposures |
Attensity, the innovator in unstructured data applications, today announced the beta availability of Attensity Warranty Advanced Edition. Attensity Warranty Advanced Edition extends the data extraction and discovery capabilities of Attensity Application Suite through the addition of the sophisticated new software module, Attensity Act. With its rich feature set of reports, dashboards and alerts, Attensity Act enables organizations to efficiently investigate problem areas and mitigate risk by proactively responding to adverse events revealed by the fusion of structured and unstructured content. The beta version of Attensity Warranty Advanced Edition is now available to select product quality, customer care and warranty divisions within automotive, durable goods and heavy equipment manufacturing companies.
"Automotive companies are beginning to embrace the use of text analytics tools to improve product quality by rigorous analysis of quality data, particularly from the warranty system, and now starting to expand into field service data," said Kevin Mixer, Research Director, Automotive and Heavy Equipment, at AMR Research in his recent report, "Seeing Quality Improvement Requires Cleaning the Correction to Detection Window." The report went on to say, "Manufacturers need to embrace early warning concepts to rapidly contain program problems and turn the tide of the warranty issues that cost North American manufacturers (auto and non-auto) more than $23B in 2003."
Attensity Warranty Advanced Edition gives automotive, durable goods and heavy equipment manufacturers real-time visibility into warranty and service processes, as well as better insight into complex failure chains, which are often only captured in "unstructured" text-based content. With Attensity Warranty Advanced Edition, organizations can reduce operating expenses by eliminating the need for manual review of unstructured quality and warranty content, improve operational efficiency by leveraging the insights provided by failure chain relationships, and take early action on potential problems to reduce warranty and recall related exposures.
"Attensity Warranty Advanced Edition is the logical extension of our Attensity Application Suite and yet another example of our unique focus on providing solutions that solve real business problems. Attensity Warranty Advanced Edition includes a wide range of features designed to help companies address rising costs and risks associated with warranty issues. For manufacturers interested in spotting potential quality issues early on and streamlining the problem resolution process, there simply isn't a better solution available," said Craig Norris, CEO at Attensity.
Empowering Companies to Detect, Analyze and Respond
Attensity Warranty Advanced Edition includes Attensity Act, a sophisticated new software module that extends the capabilities of Attensity Application Suite through the addition of fully integrated reporting, dashboard and alert capabilities. With Attensity Act, organizations have a powerful decision-support tool that helps them cost effectively and proactively address failure trends, and potential adverse events.
In Attensity Warranty Advanced Edition, Attensity Act is configured specifically to enable companies to address warranty issues. In addition to offering robust notification capabilities that quickly alert quality managers to adverse situations via email or portal delivery, Attensity Act includes a comprehensive set of reports and dashboards with drilldowns that enable better understanding of problem details and contributing factors. With these fully integrated and highly customizable reports and dashboards, organizations can easily prioritize issues or events based on frequency, financial impact or severity.
In addition to Attensity Act, Attensity Warranty Advanced Edition includes limited use licenses of Attensity Discover, the industry's most advanced information investigation and discovery technology, and Attensity Server, the fastest, most accurate solution for extracting relational facts, entities and events that describe the "who, what, when, where and why" contained in text-based information. It also includes a comprehensive Attensity Knowledge Library that provides a knowledge base to categorize and normalize data specifically for warranty-related issues.
Pricing and Availability
The beta version of Attensity Warranty Advanced Edition is available immediately, with the final release scheduled for early 2005. Companies interested in testing the new software should contact Prashanth Shetty, Director of Product Management at Attensity, at pshetty@attensity.com or 650-433-1733.
About Attensity
Attensity Corporation is the innovator in unstructured data applications for commercial enterprises and government agencies. Attensity's solutions are the first to fuse structured and unstructured data, enabling organizations to perform analytics that speed response to critical events and issues that, until now, have been difficult to detect and resolve. For more information, please visit www.attensity.com.