CARSTAR Endorses OEConnection Parts Procurement Solutions
-- CARSTAR successfully completes pilot of CollisionLink(R) --
RICHFIELD, Ohio, June 30 -- OEConnection, LLC, provider of supply chain and order management solutions, announced today that CARSTAR, North America's largest collision repair organization, is endorsing the CollisionLink(R) order management solution as its preferred method of parts procurement. This endorsement now includes CollisionLink as part of CARSTAR's best practices, and applies to its corporately-owned locations, franchisees, and their OEM parts dealers.
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CollisionLink, developed and marketed by OEConnection, automates the parts procurement process by electronically linking wholesale parts dealers and their collision repair customers. CollisionLink benefits collision repairers, their dealers and partners, and, ultimately, vehicle owners by streamlining the parts specification and ordering processes. CARSTAR's decision to deploy CollisionLink is based on the product's ease of use, enhanced workflows for increased customer satisfaction, and improved productivity and repair cycle times.
CARSTAR Chief Operating Officer, Dan Bailey commented, "As the industry becomes more automated, CARSTAR continues to look for electronic solutions delivered by established, value added technology providers like OEConnection. Through comprehensive testing in our CARSTAR Company-owned repair centers, we saw significant improvement in parts ordering processes, helping to improve cycle time and customer satisfaction."
Chuck Rotuno, President and CEO of OEConnection, adds: "We are very pleased to be broadening our relationship with CARSTAR. CARSTAR's endorsement clearly indicates the value that automating parts ordering processes provides collision repairers and their wholesale parts dealers. In fact, CARSTAR is one of many collision repair organizations now turning to the OEConnection suite of Order Management tools to help improve profitability and enhance service for their customers and industry partners."
In addition to automating the parts ordering transaction, CollisionLink also provides an instant audit trail of all parts order activities for more comprehensive order management. Continues Rotuno: "The collision repair industry has typically been plagued by incomplete information, costly parts inaccuracies, and labor intensive processes. CollisionLink brings greater efficiencies to the collision repair process by providing a fast, easy way to order parts, reference the status and content of each electronic parts order, and more."
OEConnection currently markets CollisionLink to new car franchise dealers and collision repair facilities nationwide.
About OEConnection LLC
OEConnection serves over 11,000 franchised auto dealerships and collision repair facilities with web-based technology solutions that improve efficiencies, increase customer satisfaction and drive original equipment replacement parts sales. OEConnection is headquartered in Richfield, Ohio and is a venture created by DaimlerChrysler, Ford Motor Company, General Motors, and ProQuest Company. For more information, call 1.888.776.5792, ext. 1875, or visit http://www.oeconnection.com/ .
About CARSTAR
CARSTAR is headquartered in Overland Park, Kansas and has over 300 facilities in the U.S. and Canada. In order to become the acknowledged leader for collision repair, CARSTAR has focused on providing resources and programs to its franchised collision repair centers that an individual store could not obtain on its own. The CARSTAR systems and strategies are designed to maximize performance and profitability in a dynamic and turbulent business world.
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