J.D. Power and Associates to Release 2004 Vehicle Dependability Results and Host Conference Call June 29

WESTLAKE VILLAGE, Calif., June 23 -- J.D. Power and Associates will release the results of its 2004 Vehicle Dependability Study(SM) (VDS) on Tuesday, June 29.

(Logo: http://www.newscom.com/cgi-bin/prnh/20030603/JDLOGO)

The results will be posted at 1 p.m. EDT at www.jdpower.com. Joe Ivers, partner and executive director of quality/customer satisfaction at J.D. Power and Associates, will present the study's highlights in a short conference call at 12 p.m. EDT. All information from the conference call is embargoed until 1 p.m. EDT, June 29.

Please call 805-418-8526 by 8 p.m. EDT Monday, June 28, to register for the conference call and receive a dial-in number. Media are advised to dial in at least 10 minutes prior to the scheduled start time.

J.D. Power and Associates measures vehicle quality across the entire spectrum of the ownership experience. Quality includes two dimensions: things gone wrong and things gone right. The Initial Quality Study (IQS) measures new-vehicle quality after 90 days of ownership, the VDS measures problems after three years of ownership and the Automotive Performance, Execution and Layout Study (APEAL) examines things gone right after 90 days of ownership.

The 2004 Vehicle Dependability Study measures problems reported by original owners of 2001 model-year cars and light trucks after three years of ownership. The study covers 147 specific problem symptoms grouped into nine major vehicle systems.

Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. Media e-mail contact: michael.greywitt@jdpa.com or john.tews@jdpa.com

For further information, please contact Michael Greywitt, +1-805-418-8000, West Coast, or John Tews, +1-248-267-6800, East Coast, both of J.D. Power and Associates.

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