Equitant and Visteon Sign Global Business Service Agreement
STAMFORD, Conn.--May 2, 20045, 2004--Multi-year agreement aimed at delivering results in working capital, cost and customer satisfaction for global automotive supplier |
Equitant announced today that it has signed an agreement with Visteon Corporation , one of the world's largest automotive suppliers, to manage key Order-To-Cash(a) processes for some of the company's business in North America and Europe. Visteon's North American Order-To-Cash operations will remain in Dearborn, MI; European operations will be managed in Dublin, Ireland.
In a multi-year service agreement, Equitant will assume responsibility for the processes and technology that drive key back-office activities at Visteon.
Visteon's Global Director of Order-To-Cash, Christine Ohar-Palo, explained Visteon's approach, saying, "Since becoming an independent company in 2000, Visteon has been pursuing the independent transition of certain systems and processes, where it makes good business sense. This service agreement enables Visteon to shift resources to focus on the Company's core business, while simultaneously driving performance improvements within operations, enabling us to better serve our customers. This supports Visteon's goal of being a competitive, fast and flexible Tier 1 automotive supplier."
Craig Tobin, SVP Sales for Equitant, said, "We are delighted at the opportunity to work with Visteon in order to maximize the efficiency and effectiveness of their global A/R processes. Visteon required a complex solution in a very short time frame, and by working together to achieve both immediate and long-term business benefits at Visteon, we've laid the groundwork for a strong partnership. In keeping with Equitant's approach to Order-To-Cash management, our partnership is based upon strategic business metrics aligned with Visteon's strategy."
Visteon will augment its current team with Equitant's Order-To-Cash (O2C(TM)) expertise, leveraging Equitant's global deployment of its proprietary web-based technology, including AR Collect(TM), Collaborative Dispute Resolution (CDR(TM)), and The Executive Dashboard(TM) to optimize the company's financial processes and performance and manage transactions on a line item basis.
(a) Order-To-Cash (O2C(TM))
The Order-To-Cash process comprises key activities in the financial supply chain, including order management, credit analysis and approval, invoice and billing, cash collections management, chargebacks and deduction handling, dispute resolution, cash application, and financial analysis and reporting. The process is typically non-core, yet complex and labor intensive. However, managing the process on an end-to-end basis is also critical as it can significantly impact companies' cash position, cost structure, and customer relationships.
About Equitant (www.equitant.com)
Equitant is exclusively focused on managing and optimizing the Order-to-Cash (O2C(TM)) cycle for increased profitability. As a first party outsourcing provider, Equitant provides clients the integrated best-in-class design and execution of the end-to-end O2C(TM) cycle. Equitant's pervasive culture of measurability, accountability and process-discipline guided by a Six Sigma management platform is the cornerstone of our business model. As a result, Equitant consistently delivers major financial and operational benefits to its clients including significant improvements in operating costs, profit leakage, working capital, customer satisfaction, business flexibility, visibility and control. Equitant's repeatable, scalable, results-oriented solution is backed by our willingness to guarantee measurable client outcomes. Equitant serves the Global 1000, including companies such as Microsoft, Lucent, Cisco and Hewlett-Packard, among others. Today Equitant manages billions of dollars of revenue for its clients.