CCC Information Services Inc. Signs Agreement with CompUSA; Agreement Underscores CCC's Commitment to Industry Training

CHICAGO--May 1, 20049, 2004--CCC Information Services Inc., a leading supplier of information and technology software and services to the automotive-claims and collision-repair industry, today announced it has signed an agreement with CompUSA to provide CCC classroom facilities for training on CCC Pathways(R) products. CompUSA is the nation's leading retailer and reseller of personal computer-related products and services.

Through the agreement, CCC can now conduct CCC Pathways training courses at any of the more than 185 CompUSA locations that have classroom facilities onsite. CCC-certified sales staff will lead the training sessions, which will cover topics ranging from installing CCC Pathways monthly updates to writing electronic estimates.

"CCC's agreement with CompUSA benefits both the repair facility and its technicians," said Pete Gorka group vice president, automotive services group (ASG) at CCC. "Technicians stay current with the latest CCC Pathways information, while the repair facility benefits from a well-trained workforce."

"CompUSA will be providing CCC Information Services with access to training locations nationwide," said Bill Maddox, CompUSA's VP of Business Services and Technology Training. "Our training facilities are complete with personal computers, audio/visual equipment and high-speed broadband access."

CompUSA will assist in a smooth training delivery by outfitting each trainee with the latest computer equipment to use during the training classes.

Training remains a top issue in the collision repair industry. According to recent research conducted, nearly 75 percent of repairers surveyed cited that keeping up with the demand for highly trained employees was a top concern.

CCC also places importance on training, with each of its 60 ASG account representatives recently completing a sales certification program. The program, designed to meet ISO-9000-compatible professional business excellence standards, was developed to focus on the needs of the CCC Pathways software user. Added Gorka, "Much like the repair technicians we serve, it is equally important that the ASG staff receives ongoing training. Having the latest information at our fingertips will allow us to better serve our customers and strengthen the value our products can bring to their business."

CCC Pathways training sessions are currently being offered. Classes can accommodate up to 12 registrants per class. Should demand exceed the limit for that class, a second session will be made available. For schedule and registration information call CCC at 800-523-8924.

About CCC

CCC Information Services Inc., headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive-claims and collision-repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst more than 21,000 collision-repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our web site at www.cccis.com or contact Michelle Hellyar of CCC at 312-229-2830 or Thaddeus Woosley of Ketchum at 312-228-6829.

About CompUSA

CompUSA (www.compusa.com) is the nation's leading retailer and reseller of personal computer-related products and services. Founded in 1984, it now operates approximately 225 stores with over 600 classrooms in 90 major metropolitan markets. These Superstores serve retail, corporate, government and education customers and include technology training and service departments. CompUSA's inventory includes all major brands of computers and information products including Apple, Compaq, Epson, Hewlett-Packard, IBM, Lotus, Microsoft, Toshiba and more. CompUSA also carries more than 2,000 software titles.