Automotive Avenues Earns 98.5 Percent Member Satisfaction Index Rating; Credit Union Auto Dealer Continues Tradition of Excellence

DENVER--May 1, 20042, 2004--Automotive Avenues, a division of Aimbridge and a one-stop new and used automobile purchase and lease organization that includes sales, a service and parts facility as well as onsite financing exclusively for credit unions, announced it earned a 98.5 percent customer satisfaction index rating for the fourth consecutive year. AAI provides credit union members with an alternative to purchasing their vehicles through the traditional franchise dealership because its vehicles are priced at or below market value.

Automotive Avenues' 98 percent member satisfaction index rating was derived from a survey given to credit union members who purchased a vehicle at Automotive Avenues within the past year. The survey was conducted to gauge credit union members' opinions on the ease of purchasing a vehicle from Automotive Avenues. The survey results are based on more than 1,000 completed surveys, accounting for a 40 percent response rate.

According to Bill Green, president of Automotive Avenues, the division's focus on credit union member satisfaction is one of the core attributes that differentiates Automotive Avenues from typical automobile dealerships. "We have served more than 60,000 credit union members by providing new and used vehicles, highly competitive pricing and exceptional service. Our salespeople are not paid on the traditional commission based on a profit pay plan found in the auto industry. Instead, they are paid on production and are focused solely on a members' needs. Pricing our cars at or below market value ensures that our credit union members enjoy a peace-of-mind, hassle-free, haggle-free shopping and buying experience."

Sherry Weinstein, a Johns Manville credit union member, said, "Purchasing my 2004 Subaru Legacy at Automotive Avenues was the most painless way to buy a car I could ever imagine. The process was quick, and I purchased my car at a great price. The whole experience was hassle-free."

"It's important for us at Automotive Avenues to continuously ask our members how we are doing," Green said. "Our goal is to listen to what our members want in a dealership and continuously refine our products and services so that we can meet and exceed their needs. The member satisfaction survey helps us understand what our members need and want in an automobile dealership."

About Automotive Avenues, Inc.

Founded in 1987 and located in Lakewood, Colo., Automotive Avenues, a division of Aimbridge, provides credit union members with an alternative to purchasing their vehicle through the traditional franchise dealership. It is a complete one-stop new and used automobile purchase and lease program, including sales, service and parts facilities and on-site financing exclusively for credit unions.

Automotive Avenues is the number one credit union sales volume dealer in Colorado serving more than 60,000 members. It has an annual revenue of $80 million and sells approximately 4,000 vehicles a year exclusively to credit unions. Automotive Avenues works with 200 Colorado dealers and dealers throughout the United States to provide access to more than 10,000 vehicles daily.

For additional information, write Automotive Avenues at 10701 West 6th Avenue, Lakewood, CO 80215, or contact Bill Green at 303.231.2690. Visit its Web site at www.autoaves.com.