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Insurance Auto Auctions Announces First Quarter Results

SCHAUMBURG, Ill., April 23 -- Insurance Auto Auctions, Inc. , a leading provider of automotive salvage and claims processing services in the United States, today reported higher net earnings for the quarter ended March 28, 2004. The Company recorded net earnings of $2.3 million, or $0.20 per diluted share, versus net earnings of $2.0 million, or $0.16 per diluted share, for the same quarter a year ago. Revenues for the quarter were $57.2 million compared with $56.0 million in the first quarter of 2003. Fee income in the first quarter increased to $50.1 million versus $42.7 million in the first quarter of last year.

"We are pleased to announce first quarter financial results that exceeded our expectations," said Tom O'Brien, CEO. "As the quarter progressed, we continued to see a positive trend in volumes sold and significantly higher returns for our customers. We believe our live auctions, complemented with an internet bidding capability, offer the optimal solution for both our insurance company suppliers and our buyers. Increased buyer participation and an increase in scrap prices during the quarter both contributed positively to the average selling price of our vehicles."

O'Brien added, "Another positive takeaway from the first quarter was the fact that we gained some market share, which contributed to our current inventory levels and higher incoming volumes and has positioned us better for the future. We believe these customer wins validate the industry's recognition of our improved suite of value-added services. The market share gains are especially important given the recent decline in frequency of collision claims which could worsen as a result of rising fuel costs."

Touching on the new, company-wide IT system that was rolled out to all of IAA's branches during 2003, O'Brien said, "We are happy to have the rollout of the IT system and the related business transformation costs behind us. We remain focused on using our new system to create further efficiencies and drive additional visibility for both the management team and our customers. We have, and will continue to, leverage our technology to generate further market share gains, create cost effective expansion opportunities and drive a consistently improving cost structure. As a strong by-product of our new system, we have developed a real-time bidding platform that is currently being tested in four markets. We plan to continue rolling it out to many other major branches during the second quarter."

The Company also continued its expansion strategy during the first quarter with the addition of a new greenfield facility in Tucson, Arizona. This new 16-acre facility will provide needed coverage in the southern part of the state and will leverage IAA's existing location in Phoenix. The new facility will also improve IAA's regional coverage, complementing other existing locations in southern California and New Mexico. "We do not foresee making many expansion announcements in the second quarter and will likely fall at the low end of our expansion target for 2004," said O'Brien. "Instead, we will focus on leveraging our new system and generating additional market share gains. We will also continue to support our customers through additional investments in our existing facilities in order to add capacity as well as to improve yard and office functionality."

O'Brien concluded, "In terms of guidance, due to strong current inventory levels combined with recent market share wins and their related volumes, we anticipate a solid second quarter that should produce financial results similar to those we just saw in the first quarter. However, we are cautious given the recent decline in collision claims and will provide further guidance with our second quarter results."

Investors' Conference Call

The Company previously announced that it will hold its first quarter 2004 investors' conference call on Friday, April 23 at 11:00 a.m. Eastern Time. To participate by phone, please dial 877-307-4802 and ask to be connected to the Insurance Auto Auctions earnings conference call. Investors may also access the call over the Internet by visiting the Company's Web site at www.iaai.com . A replay will be available until midnight EDT on April 30, 2004. To listen to the replay, please dial 800-642-1687 and enter conference reservation code 6508088 when prompted.

About Insurance Auto Auctions, Inc.

Insurance Auto Auctions, Inc., founded in 1982, a leader in automotive total loss and specialty salvage services in the United States, provides insurance companies with cost-effective, turnkey solutions to process and sell total-loss and recovered-theft vehicles. The Company currently has 75 sites across the United States.

Safe Harbor Statement

This Report contains forward-looking statements that are subject to certain risks, trends and uncertainties that could cause actual results to differ materially from those projected, expressed, or implied by such forward- looking statements. In some cases, you can identify forward looking statements by use of words such as "may, will, should, anticipates, believes, expects, plans, future, intends, could, estimate, predict, projects, targeting, potential or contingent," the negative of these terms or other similar expressions. The Company's actual results could differ materially from those discussed or implied herein. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in the Company's annual report on Form 10-K for the fiscal year ended December 28, 2003 and subsequent quarterly reports. You should not place undue reliance on any forward-looking statements. Except as expressly required by the federal securities laws, the Company undertakes no obligation to publish, update or revise any forward-looking statements, whether as a result of new information, future events, changed circumstances or any other reason.

Additional information about Insurance Auto Auctions, Inc. is available on the World Wide Web at www.iaai.com .

                      INSURANCE AUTO AUCTIONS, INC.
                             AND SUBSIDIARIES

             Condensed Consolidated Statements of Operations
             (dollars in thousands except per share amounts)

                                                     Three Months Ended
                                                  March 28,      March 30,
                                                     2004           2003
                                                        (Unaudited)
  Revenues:
    Vehicle sales                                   $7,127        $13,304
    Fee income                                      50,064         42,736
                                                    57,191         56,040
  Cost of sales:
    Vehicle cost                                     5,984         11,771
    Branch cost                                     38,395         32,964
                                                    44,379         44,735

      Gross profit                                  12,812         11,305

  Operating expense:
    Selling, general and administrative              8,480          7,168
    Business transformation costs                        -            797

      Earnings from operations                       4,332          3,340

  Other (income) expense:
    Interest expense                                   477             55
    Other income                                       (12)           (79)

      Earnings before income taxes                   3,867          3,364

  Provision for income taxes                         1,566          1,388

      Net earnings                                  $2,301         $1,976

  Net earnings per share:
    Basic                                             $.20           $.16
    Diluted                                           $.20           $.16

  Weighted average shares outstanding:
    Basic                                           11,537         12,045
    Effect of dilutive securities -stock options       132             96
    Diluted                                         11,669         12,141

                      INSURANCE AUTO AUCTIONS, INC.
                             AND SUBSIDIARIES

                  Condensed Consolidated Balance Sheets
             (dollars in thousands except per share amounts)

                                                 March 28,     December 28,
                                                    2004           2003
  ASSETS                                        (Unaudited)

  Current assets:
    Cash and cash equivalents                      $23,655        $15,486
    Accounts receivable, net                        50,420         48,375
    Inventories                                     14,887         13,602
    Other current assets                             2,746          3,099
      Total current assets                          91,708         80,562

  Property and equipment, net                       62,402         60,187
  Deferred income taxes                             10,170          9,788
  Intangible assets, net                             1,969          2,101
  Goodwill, net                                    135,062        135,062
  Other assets                                         228             93
                                                  $301,539       $287,793

  LIABILITIES AND SHAREHOLDERS' EQUITY

  Current liabilities:
    Accounts payable                               $40,074        $35,005
    Accrued liabilities                             11,985         13,195
    Short-term borrowings                            7,000              -
    Obligations under capital leases                 2,605          2,822
    Income taxes                                     2,117              -
    Current installments of long-term debt           7,547          7,547
      Total current liabilities                     71,328         58,569

  Deferred income taxes                             18,522         17,748
  Other liabilities                                  3,562          3,612
  Obligation under capital leases                    1,396          1,891
  Long-term debt, excluding current installments    15,001         16,887
      Total liabilities                            109,809         98,707

  Shareholders' equity:
      Preferred stock, par value of $.001 per share
       Authorized 5,000,000 shares; none issued          -              -
      Common stock, par value of $.001 per share
       Authorized 20,000,000 shares; 12,345,508
       shares issued and 11,538,299 outstanding
       as of March 28, 2004; and 12,325,482 shares
       issued and 11,518,273 outstanding as of
       December 28, 2003                                12             12
      Additional paid-in capital                   146,115        145,856
      Treasury stock, 807,209 shares                (8,012)        (8,012)
      Deferred compensation related to
       restricted stock                               (835)          (892)
      Accumulated other comprehensive income (loss)   (598)          (625)
      Retained earnings                             55,048         52,747
        Total shareholders' equity                 191,730        189,086
                                                  $301,539       $287,793

                      INSURANCE AUTO AUCTIONS, INC.
                             AND SUBSIDIARIES
             Condensed Consolidated Statements of Cash Flows
                          (dollars in thousands)

                                                     Three Months Ended
                                                  March 28,      March 30,
                                                     2004           2003
                                                         (unaudited)
  Cash flows from operating activities:
  Net earnings                                      $2,301         $1,976
  Adjustments to reconcile net earnings to net cash
   provided by operating activities:
    Depreciation and amortization                    3,243          2,352
    Gain on disposal of fixed assets                    (2)           (42)
    Loss on change in fair market value of
     derivative unhedged portion                         -           (307)
    Deferred compensation related to restricted stock   57              -

    Changes in assets and liabilities (excluding
     effects of acquired companies):
      (Increase) decrease in:
        Accounts receivable, net                    (2,045)        (1,259)
        Inventories                                 (1,285)           546
        Other current assets                           353          1,263
        Other assets                                  (117)          (379)
      Increase (decrease) in:
        Accounts payable                             5,069           (268)
        Accrued liabilities                         (1,338)        (1,843)
        Income taxes, net                            2,509          1,272
          Total adjustments                          6,444          1,335
    Net cash provided by operating activities        8,745          3,311

  Cash flows from investing activities:
    Capital expenditures                            (5,417)        (2,769)
    Proceeds from disposal of property and
     equipment                                         180             44
    Payments made in connection with acquisitions,
     net of cash acquired                                -         (2,360)
      Net cash used in investing activities         (5,237)        (5,085)

  Cash flows from financing activities:
    Proceeds from issuance of common stock             259            215
    Proceeds from term loan                              -         30,000
    Proceeds from short-term borrowings              7,000              -
    Principal payments on long-term debt            (1,886)           (10)
    Purchase of treasury stock                           -         (7,401)
    Principal payments - capital leases               (712)          (573)
  Net cash provided (used) by financing activities   4,661         22,231

  Net increase (decrease) in cash and
   cash equivalents                                  8,169         20,457

  Cash and cash equivalents at beginning of period  15,486         10,027

  Cash and cash equivalents at end of period       $23,655        $30,484

  Supplemental disclosures of cash flow information:
    Cash paid or refunded during the period for:
      Interest                                        $656           $317
      Income taxes paid                                 $2            $20
      Income taxes refunded                         $1,011         $1,250
    Non-cash financing activities:
      Property and equipment additions resulting
       from capital leases                              $-         $2,250