MRO Software Announces Enhanced Transportation Solution; Solution Provides Asset Management Support Specific to Transportation Industry

BEDFORD, Mass.--April 19, 2004--MRO Software , the leading provider of strategic asset management solutions, today announced the availability of an enhanced asset management solution for the transportation industry, MAXIMO(R) Transportation 5.2.

The MAXIMO Transportation solution is an extension of the Company's Strategic Asset Management solution, MAXIMO and provides special capabilities targeted to the transportation industry. This version adds key capabilities that address specific transportation industry requirements. These include modules for automated alerts, fleet asset information, campaigns, fuel management, industry codes, inventory enhancements, labor certification, meter history & adjustments and warranty. Additionally, MAXIMO Transportation can be implemented with partner solutions for linear assets and advanced planning & scheduling.

MAXIMO Transportation, launched originally in the summer of 2003, is part of MRO Software's Industry Solutions program. This program delivers solutions developed on the Company's proven, web architected platform that address industry specific requirements for its key vertical markets. The flexibility provided by MAXIMO's Web-based platform provides a significant cost savings over older, capital-intensive, client-sever systems and provides the flexibility, security and scalability required for these industries. MAXIMO's flexible architecture allows it to interface with other enterprise applications providing a comprehensive view of asset management.

"After a thorough evaluation we selected the MAXIMO Transportation solution because of the Internet architecture, the solution's ability to integrate with our future ERP systems, the deep transportation functionality and MRO Software's commitment to the transportation industry," said Robin Cody, department manager, Information Technology, San Francisco Bay Area Rapid Transit (BART). "As one of the nation's largest rapid transit systems, managing 103 miles of railways in four counties and more than 660 rail vehicles, having an Internet architecture was critical to deploying a cost effective asset management solution across a large metropolitan area."

This latest version of MAXIMO Transportation includes added functionality and can be used by existing MAXIMO customers that want to add the capability to manage fleets or other transportation assets. It is also an upgrade to the Fleet Manager solution currently used by many MRO Software customers.

"The transportation industry continues to be an important one for MRO Software. We've dedicated a lot of energy and resources to supporting our customers in this critical market," said Johan Arts, vice president, industry marketing, MRO Software. "We're committed to delivering the solutions our customers need today and look forward to meeting the evolving requirements of the future."

MRO Software currently provides asset management solutions for 300 transportation customers, including more than 125 fleet customers, and 50 rail and transit customers. Transportation customers worldwide have seen improved operational efficiency as a result of MAXIMO implementations. These improvements include greater warranty claims, the ability to manage more assets with less staff, reduced inventories and a reduction in the number of capital assets required to meet operations schedules. MAXIMO Transportation is the next step in providing the software functionality required for transportation customers to operate in a compliant and efficient manner. For more information on MAXIMO Transportation please visit http://www.mro.com/transportation

About MRO Software, Inc.

MRO Software is the leading provider of strategic asset management solutions. The Company's integrated suite of applications optimizes performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets.

The Company's asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software's solutions customers improve production reliability, labor efficiency, material optimization, software license compliance, lease management, warranty and service management and provisioning across the asset base.

MRO Software is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at http://www.mro.com.

MAXIMO(R) is a registered trademark, and MRO Software(TM) is a trademark, of MRO Software, Inc.