CallCommand Releases New Technology to Help Auto Dealers

CINCINNATI--Jan. 12, 2004--CallCommand(TM), a leading provider of web-based communication solutions to automotive retailers nationwide, today announced the release of Community Safe, new technology linking dealership and community to improve safety, promote awareness and enhance communication to customers and prospects. Americans are currently very concerned about safety; Community Safe provides added protection to the towns in which it is deployed. It will be unveiled at the 2004 NADA convention and exposition in Las Vegas, Jan 31-Feb 3, 2004.

Dealers have long been a source of vital support to their local communities yet recently came under attack from the Ralph Nader-founded consumer group "Public Citizen." Community Safe provides dealers with a unique new tool to help resolve any community perception issues, create safer communities and build top of mind awareness. It is an instant alert and communication system that allows the dissemination of vital information to all citizens within a specific geographical radius. This unique communication tool simultaneously provides dealers with a more timely and cost effective way to communicate to their customers and prospects.

"Over 90 percent of customers are completely satisfied with their new car purchase and delivery experience, yet dealers are under attack; their business practices and ethics are being questioned by certain groups. CallCommand is releasing Community Safe to help dealers fight back: this technology is another way of highlighting the vital role that dealers play in their communities," commented Al Babbington, CallCommand CEO.

In today's climate of escalating terrorist threats, many communities are searching for effective methods to inform citizens of any imminent danger. With Community Safe, local dealerships can become a community resource for broadcasting information in the event of an emergency.

The Community Safe program will enlist CallCommand's newly developed technology that allows the simultaneous broadcast of a voicemail message to tens of thousands of individuals within a matter of minutes. The process is simple and calls are executed with advanced telephony that does not tie up resources such as phone lines and personnel.

CallCommand and local dealerships will work in conjunction with community police and fire officials. The system is designed to call the phones and deliver an emergency message from a public official to all homes within a selected radius of an event. Fires, gas leaks, abductions or terrorist acts are among the numerous emergencies that will benefit from a more direct and instant way of communicating to all households.

With Community Safe, CallCommand provides dealers with a full suite of tools to safely and aggressively market their businesses. It will also provide tools necessary to:

-- Create full compliance to FTC Do Not Call legislation

-- Comply with the Treasury Department Terrorist list

-- Communicate more effectively to Sales and Service customers

-- Improve Dealer image in the community

-- Close a higher percentage of prospects

-- Increase Service revenue

According to Babbington, Community Safe provides a unique win-win situation for both dealerships and the communities in which it is deployed: "With Community Safe, dealers now have a tool that enables them to both increase their profits and give back to their communities."

About CallCommand(TM)

CallCommand(TM) is a leading provider of communication solutions for retailers, businesses and government agencies. Their patent pending technology decreases marketing and communication costs while simultaneously improving customer responsiveness. All of their solutions are fully web-based and do not require hardware, software or telephony equipment.

CallStream(TM), CallCommand's core product, is a revolutionary, web-based personalized calling system designed to provide superior voice messaging to cell phones, land phones and other devices. Combining the latest, most innovative telecom and Internet technologies, CallStream provides for quick, reliable execution of targeted communications.

CallScan(TM), released simultaneously with new legislation, offers state and federal do not call compliance solutions. CallScan will assist dealers in building an infrastructure to support the new legislation being imposed by the Federal Trade Commission, FCC, state agencies and even the Treasury Department regulations. Most importantly, this feature will aid dealers in ensuring that all safe harbor requirements are met and that any violations that may occur are the direct result of an error.