CCC Information Services Adds New Search Functions to CCC Autoverse Claim Management

ORLANDO, Fla.--Dec. 5, 2003--

Enhanced search functions save time, drive efficiency

CCC Information Services Inc. today announces the integration of an enhanced search engine into CCC Autoverse(TM) Claim Management, a Web-based product for insurers that provides a central location to dispatch, receive, review and conclude the physical damage process of an auto claim. CCC, a subsidiary of CCC Information Services Group Inc. , is a leading supplier of information and technology software and services to the auto-claims and collision-repair industries.

"The functionality of the enhanced search engine empowers users to conduct more effective searches than in the past," said Jim Dickens, senior vice president of marketing and product management at CCC. "Query results are more precise and returned more quickly. It makes the process of finding claim information extremely efficient."

The enhanced search component allows users to conduct targeted searches of estimates and insurance claims within folders residing in CCC Autoverse Claim Management. Users can conduct searches using a number of criteria including: amount of estimate; appraisal source; claim adjuster; desk reviewer; reinspector; and if the estimate has any accompanying photos. Users are also able to save and name frequent searches, which can be launched with a single mouse click.

"The real-world uses of this tool are tremendous," added Dickens. "Insurance users can quickly locate claims that need appraisers and send to field staff, helping to balance work loads. And, managers are now able to conduct searches on various criteria to effectively monitor areas like cycle time, audit compliance, and workloads."

About CCC

CCC Information Services Inc., headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive-claims and collision-repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst more than 21,000 collision-repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our web site at www.cccis.com or contact Michelle Hellyar of CCC at 312-229-2830 or Thaddeus Woosley of Ketchum at 312-228-6829.