Insurance news release

AutoClaims Direct Releases DirectLink Appraisal Management System

December 1st, 2003

Scottsdale-based Auto Claims Direct announced the release of the proprietary
DirectLink web application and database. AutoClaims Direct Incorporated
provides an auto damage online appraisal solution to the insurance claims
industry. As both an auto damage appraisal company and applications service
provider, Auto Claims Direct utilizes proprietary DirectLink web based
applications integrated with the Auto Claims Direct network of trained
appraisal specialists to provide an all in one appraisal solution.

Web-based programming enables the claims adjusters and appraisers to submit,
receive, process and view completed damage appraisals electronically via the
DirectLink portal 24 hours a day, 7 days a week 365 days a year. Auto Claims
Direct offers material damage managers the most effective means to leverage
technology for improved cycle times, enhanced customer satisfaction and
lower costs. This system requires no additional software, set up costs or
fees other than the standard AutoClaims Direct appraisal rates. AutoClaims
Direct provides coverage throughout California, Arizona and Nevada.

Contact Vice President of Operations, Tara Esquivel at 480-283-4475 for more
information or e-mail tara@autoclaimsdirect.com. Website:
autoclaimsdirect.com