ARI's EMPARTviewer and TradeRoute Available on CD-ROM or Web; Availability on Web Broadens User Base

MILWAUKEE--Nov. 2, 20035, 2003--ARI (OTCBB:ARIS), a leading provider of catalog-enabled business solutions that connect manufacturers with their service and distribution networks, announced today that its EMPARTviewer(TM) electronic parts lookup software and TradeRoute(R) dealer communications software are now available in both a CD-ROM and Internet-enabled version. In addition, ARI will work with Jayco Inc. and Fleetwood Enterprises, Inc. to market both versions to dealers.

EMPARTviewer and TradeRoute were first released to the RV industry in 1998 and are currently used by over 500 dealers who represent Damon Corp of Elkhart, IN, Fleetwood Enterprises Inc. of Riverside, CA and Jayco Inc of Middlebury, IN. The official launch of the web-enabled versions will be at this year's RVIA's annual tradeshow in Louisville, KY, December 2-4, 2003.

EMPARTviewer enables dealers to view electronic parts catalog parts, prices, illustrations, service bulletins and transfer parts to TradeRoute for inclusion in transactions such as purchase orders and warranty claims.

TradeRoute enables dealers to check parts availability, place parts orders, submit product registrations, submit warranty claims, and verify order or warranty claim status directly with the manufacturer, all without re-keying the information.

"Jayco dealers have been using EMPARTviewer and TradeRoute for over three years to send us parts orders, warranty claims and product registrations," said Paul Geczy, vice president administration for Jayco, Inc. "We are excited about the opportunity that a web-based version will afford our smaller dealers. They can now take advantage of the same up-to-date information and time-saving tools that the CD-ROM version has provided to our larger dealers," added Geczy. According to Geczy nearly 50% of warranty claims and more than 50% of parts sales are being sent to Jayco electronically.

"The Fleetwood Dealer Network (FDN) which incorporates TradeRoute and EMPARTviewer is the exclusive delivery system for Service and Parts information," said John Crowe, director of service and parts for Fleetwood Enterprises. "The web-enabled version will allow us to reach those dealers who to date have not implemented the CD-ROM version of FDN," added Crowe.

"Over the last few years, there has been growing interest among dealers and manufacturers for a web-based EMPARTviewer and TradeRoute. With the introduction of our web-enabled versions, ARI can now provide a solution that benefits both the manufacturer and dealers regardless of a dealer's size or business volume," said Brian E. Dearing, chairman and chief executive officer of ARI. "For dealers whose business requires continuous access to catalog and online ordering as well as a business management system, the CD-ROM based version of EMPARTviewer and TradeRoute best meets their needs. For dealers who do not use a business system interface or who prefer not to invest in computer technology and the associated support costs, our web-based solution provides a powerful alternative," added Dearing.

Damon Motor Coach, recently acquired by Thor Industries, Inc. one of the largest manufacturers of recreation vehicle units, is a major manufacturer of Class A motor homes. Its motorized division concentrates entirely on building Class A motorhomes. Damon employs more than 400 people in its manufacturing facilities and offices located in Elkhart, Ind. For more information on Damon, visit their website www.damonrv.com.

Fleetwood Enterprises, Inc. is one of the nation's largest manufacturers of recreational vehicles and a leading producer and retailer of manufactured housing. The Company was founded in 1950 and had its initial public offering in 1965. Headquartered in Riverside, California, Fleetwood has approximately 13,500 associates working in manufacturing facilities and retail sales centers throughout the United States and in Canada. For more information on Fleetwood, visit their website www.fleetwood.com.

Jayco, Inc. develops and manufactures a full line of Recreation Vehicles at its headquarters in Middlebury, In and markets them through a nationwide network of nearly 300 dealers. With a history dating back to 1968, Jayco's mission remains the unchanged - to build exemplary RV's and provide customers with extraordinary service after the sale. For more information on Jayco, visit their website www.jayco.com.

ARI is a leading provider of electronic catalog-enabled business solutions for sales, service and life-cycle product support in the manufactured equipment market. ARI currently provides approximately 74 parts catalogs (many of which contain multiple lines of equipment) for approximately 57 equipment manufacturers in the U.S. and Europe. More than 82,000 catalog subscriptions are provided through ARI to approximately 23,000 dealers and distributors in more than 100 countries in a dozen segments of the worldwide manufactured equipment market including outdoor power, recreation vehicle, floor maintenance, auto and truck parts aftermarket, power sports, marine and construction. The Company builds and supports a full suite of multi-media electronic catalog publishing and viewing software for the Web or CD and provides expert catalog publishing and consulting services. ARI also provides a template-based dealer website service that makes it quick and easy for an equipment dealer to have a professional and attractive website. In addition, ARI e-Catalog systems support a variety of electronic pathways for parts orders, warranty claims and other transactions between manufacturers and their networks of sales and service points. ARI currently operates three offices in the United States and one in Europe and has sales and service agents in Australia, England and France providing marketing and support of its products and services.