FISHER/UNITECH Unveils SupportExpress Instant Technical Support Solution for SolidWorks

TROY, Mich.--Nov. 1, 20032, 2003--FISHER/UNITECH, a Michigan-based engineering technologies firm today announced SupportExpress, a chat-based technical support solution for the Company's SolidWorks maintenance customers.

SupportExpress is unique to FISHER/UNITECH and is available as both a SolidWorks add-in and a standalone version. SupportExpress allows easy data transfer of files between the user and FISHER/UNITECH support staff, providing accurate system information and quickly transferring screen captures. SupportExpress for SolidWorks is free to all customers with a current maintenance contract and will be available as a download from the Company's technical support website (http://support.funtech.com) as of December 1st, 2003. This version works within the SolidWorks FeatureManager Tree.

A standalone version is available for non-SolidWorks users. Please contact FISHER/UNITECH for details.

"SupportExpress offers instant technical support for our customers. This product will streamline our technical support procedure, enabling our customers to get their problems solved quicker and easier than by using traditional support methods," said Greg Fisher, President of FISHER/UNITECH.

About FISHER/UNITECH (www.funtech.com)

FISHER/UNITECH is the second largest reseller of SolidWorks in North America, and offers a broad range of Product Lifecycle Management, design automation, and rapid prototyping solutions. FISHER/UNITECH has five offices located strategically throughout the Midwest, also offering complete system administrative and networking support services.