TIBCO Software Inc. to Help Toyota Financial Services

Integration with Legacy Systems Seen as First Step to Improving and Extending Customer Care with Top Financial Services Provider

PALO ALTO, Calif., Nov. 10 -- TIBCO Software Inc. , a leading enabler of real-time business and the leading independent business integration software company in the world, as demonstrated by market share and analyst reports, today announced its first major financial services win since its reentry into the market just one month ago. Toyota Financial Services, the finance and insurance brand for Toyota in the United States, chose TIBCO as their enterprise integration platform. The first implementation would be to integrate Siebel UAN with legacy mainframe applications to enhance customer service across call centers.

"We needed to have real-time access to customer data so our service representatives can easily access important customer information and deliver extraordinary service," says Shaun Coyne, vice president and chief information officer, Toyota Financial Services. "With the strength of the TIBCO platform, and the power of UAN pre-packaged processes, we'll see a better time-to-value on our CRM applications while being able to deliver a more robust suite of financial services offerings to our customers. TIBCO's deep understanding of the financial services market, solid technology and proven UAN expertise made this the right choice for us."

Through better use of customer data, Toyota Financial Services will be able to offer better initial service and eventually build upon its core product offerings by offering other automotive-related financial services.

"The Toyota Financial Services integration project demonstrates the depth of TIBCO's robust solution-set and its ability to help businesses solve challenges with exceptional efficiency and flexibility," said George Ahn, executive vice president and chief marketing officer, TIBCO Software Inc. "And, this effort also demonstrates what TIBCO is capable of now that we have direct access to financial services customers."

About TIBCO Software Inc.

TIBCO Software Inc. is the leading independent business integration software company in the world, demonstrated by market share and analyst reports. In addition, TIBCO is a leading enabler of Real-Time Business, helping companies become more cost-effective, more agile and more efficient. TIBCO has delivered the value of Real-Time Business, what TIBCO calls The Power of Now(R), to over 2,000 customers around the world and in a wide variety of industries. For more information on TIBCO's proven business integration, business optimization, and enterprise backbone solutions, TIBCO can be reached at 650-846-1000 or on the Web at www.tibco.com. TIBCO is headquartered in Palo Alto, CA.

NOTE: TIBCO, the TIBCO logo, The Power of Now and TIBCO Software are trademarks or registered trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.

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