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Reynolds and Reynolds Reports Q4 and Fiscal Year Results, Optimistic for Fiscal 2004, Confirms Guidance

Live Webcast at 11:00 am ET. Conference call and replay available at reyrey.com

DAYTON, Ohio, Nov. 5 -- The Reynolds and Reynolds Company today reported financial results for the fourth quarter and fiscal year ending September 30, 2003. Fourth quarter revenues of $256 million were essentially flat compared to a year ago. For the year, revenues of $1 billion were 2 percent higher than last year. Fourth quarter earnings per share were 47 cents compared to 43 cents last year, a 9 percent increase over last year. Full year earnings per share were $1.69, up 7 percent over last year's $1.58 (excluding last year's accounting change for goodwill).

Software Solutions, the company's largest segment, grew revenues 6 percent in the fourth quarter compared to last year, which was offset by declines in the smaller Transformation Solutions, Documents and Financial Services segments whose revenues were down 18 percent, 3 percent and 15 percent respectively versus a year ago.

"We're on a mission to accelerate growth and we're very optimistic as we enter fiscal 2004," Lloyd 'Buzz' Waterhouse, CEO, said. "Our backlog is at its highest level in years. The actions we announced last month including the acquisitions of Incadea and Third Coast Media, a strengthened management team and the strongest solutions portfolio in the industry place us in an excellent position to grow. We've established a leadership position in customer relationship management. Our entire organization is keenly focused on expanding our role as the company leading the transformation of automotive retailing, globally."

"Our strong cash flow continued to allow us to invest in the business and execute our share repurchase program," Dale Medford, executive vice president and CFO, said. During the quarter, the company repurchased 1.5 million shares for $42 million, at an average price of $28.50 per share. For the fiscal year, the company repurchased 4.7 million shares at an average price of $26.99 per share. Approximately 8.2 million shares remain authorized for repurchase.

  For the 2004 fiscal year the company currently expects:
  -- Earnings per share of about $1.68 for the full fiscal year and about 30
     cents per share for the first fiscal  quarter (reflecting about 15
     cents per share of annual stock compensation expense).
  -- Revenue growth of 6 percent to 10 percent for the full fiscal year.
  -- Return on equity to exceed 20 percent.
  -- Operating margins to be approximately 18 percent.
  -- Capital expenditures to total approximately $40 million.
  -- Depreciation and amortization expense to total approximately
     $45 million.
  -- Research and development expenses to be approximately $80 million.
  -- Estimated tax rate of 41 percent to 42 percent.
  -- To continue its share repurchase program throughout the year.
  -- Fully diluted shares used to calculate full fiscal year EPS to be
     approximately 67 million shares.

Reynolds and Reynolds ( www.reyrey.com ) is the leading provider of integrated solutions that help automotive retailers manage change and improve their profitability. Serving the automotive retailing industry since 1927, Reynolds enables OEMs and retailers to work together to build the lifetime value of their customers. The company's award-winning product, service and training solutions include a full range of retail and enterprise management systems, Web and Customer Relationship Management solutions, learning and consulting services, documents, data management and integration, networking and support and leasing services. Reynolds serves more than 20,000 customers. They comprise nearly 90 percent of the automotive retailers and virtually all OEMs doing business in North America. The Reynolds International Division serves automotive retailers and OEMs through Incadea AG and its partner network as well as a worldwide consulting practice.

Certain statements in this news release constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The forward-looking statements are based on current expectations, estimates, forecasts and projections of future company or industry performance based on management's judgment, beliefs, current trends and market conditions. Forward-looking statements made or to be made by or on behalf of the company may be identified by the use of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates" and similar expressions. Forward-looking statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Actual outcomes and results may differ materially from what is expressed, forecasted or implied in the forward-looking statements. See also the discussion of factors that may affect future results contained in the company's Current Report on Form 8-K filed with the SEC on August 11, 2000, which we incorporate herein by reference. The company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.

                      The Reynolds and Reynolds Company
                          Segment Report (Unaudited)
                     (In thousands except per share data)

                            Fourth Quarter             Twelve Months
  For The Periods
   Ended September 30    2003     2002(1)  Change    2003    2002(1) Change

  Consolidated
  Net Sales and
   Revenues            $256,093  $256,704    0%  $1,008,245  $992,383    2%
  Gross Profit         $143,206  $148,135   -3%    $564,664  $578,647   -2%
      Gross Margin         55.9%     57.7%             56.0%     58.3%
  Operating Income      $49,376   $49,461    0%    $190,079  $178,527    6%
      Operating Margin     19.3%     19.3%             18.9%     18.0%
  Income Before Income
   Taxes                $50,902   $49,443    3%    $194,469  $164,948   18%
  Provision for Income
   Taxes                $17,909   $18,591           $75,452   $49,396
  Income Before
   Cumulative Effect
   of Accounting
   Change               $32,993   $30,852    7%    $119,017  $115,552    3%
  Cumulative Effect of
   Accounting Change (2)     $0        $0                $0  ($36,563)
  Net Income            $32,993   $30,852    7%    $119,017   $78,989   51%

  Earnings Per Common
   Share (Diluted)
      Income Before
       Cumulative
       Effect of
       Accounting
       Change             $0.47     $0.43    9%       $1.69     $1.58    7%
      Cumulative
       Effect of
       Accounting
       Change (2)         $0.00     $0.00             $0.00    ($0.50)
      Net Income          $0.47     $0.43    9%       $1.69     $1.08   56%

  Average Shares
   Outstanding           70,470    72,021            70,606    73,357

  Software Solutions
  Net Sales and
   Revenues            $169,645  $160,431    6%    $666,186  $613,883    9%
  Gross Profit         $102,397  $100,251    2%    $403,155  $387,231    4%
      Gross Margin         60.4%     62.5%             60.5%     63.1%
  Operating Income      $40,678   $36,991   10%    $162,041  $126,325   28%
      Operating Margin     24.0%     23.1%             24.3%     20.6%

  Transformation
   Solutions
  Net Sales and
   Revenues             $31,911   $38,738  -18%    $131,288  $153,268  -14%
  Gross Profit           $9,480   $12,905  -27%     $38,939   $54,391  -28%
      Gross Margin         29.7%     33.3%             29.7%     35.5%
  Operating Income
   (Loss)               ($5,293)  ($3,688)         ($25,234)  ($8,066)
      Operating Margin    -16.6%     -9.5%            -19.2%     -5.3%

  Documents
  Net Sales and
   Revenues             $45,934   $47,447   -3%    $174,239  $183,523   -5%
  Gross Profit          $24,655   $27,485  -10%     $94,881  $105,961  -10%
      Gross Margin         53.7%     57.9%             54.5%     57.7%
  Operating Income       $9,134   $10,346  -12%     $32,551   $37,277  -13%
      Operating Margin     19.9%     21.8%             18.7%     20.3%

  Financial Services
  Net Sales and
   Revenues              $8,603   $10,088  -15%     $36,532   $41,709  -12%
  Gross Profit           $6,674    $7,494  -11%     $27,689   $31,064  -11%
      Gross Margin         77.6%     74.3%             75.8%     74.5%
  Operating Income       $4,857    $5,812  -16%     $20,721   $22,991  -10%
      Operating Margin     56.5%     57.6%             56.7%     55.1%

  (1)  Certain relassifications were made to last year's financial
       statements to conform with the presentation used in the current year.
  (2)  During the second quarter of fiscal year 2002, the company completed
       the adoption of Statement of Financial Accounting Standards No. 142,
       "Goodwill and Other Intangible Assets."  The company recorded a
       $36,563 after-tax charge representing the cumulative effect of the
       accounting change.