Southern United Fire Insurance Company Selects eAutoclaims

OLDSMAR, Fla., Oct. 22, 2003 -- eAutoclaims (BULLETIN BOARD: EACC) today announced that it has secured an annual contract with Southern United Fire Insurance Company. eAutoclaims will provide its national network of body shops to process Southern United Fire Company's automobile physical damage claims. The program will run on eAutoclaims' online eJusterSuite(R) claims application.

eAutoclaims' President/CEO, Eric Seidel, said, "Southern United Fire is a good fit for our outsourcing application. The contract will allow them to take advantage of our experienced shop network and also allow Southern United Fire to use our Service Partners, such as our national Independent Adjusters network, Salvage partners and others, all at the click of their mouse." eAutoclaims' Service Partners program enables carriers to manage their loss adjustment expenses through national contracted pricing and shorten cycle time.

Southern United Fire Insurance Company operates in the states of South Carolina, North Carolina, Georgia and Alabama. Richard Murray, President and CEO of Southern United Fire Insurance Company, said, "I am pleased that this contract had been struck, as Southern United has already lowered its average paid loss by $100.00 per claim during the test period. We are also taking advantage of the network of Independent Adjusters and flat rates pricing model, as well as the national shop network -- both are lowering of our Loss Adjustment Expense. It's just good business."

About eAutoclaims

eAutoclaims (BULLETIN BOARD: EACC) is a business services company that provides the insurance industry with claims management services through both ASP and integrated outsourcing solutions. The Company's clients are insurance companies, fleet management companies and insurance services companies. eAutoclaims' solutions streamline the claims handling process, decreasing the overall time and cost required to process a collision claim and reducing average paid losses for its clients. The Company handles repair estimates, repair audits and claims systems administration services for automobile claims that are processed and tracked via the eAutoclaims Web-based platform and network of service providers.

This announcement contains "forward-looking statements." Words such as "anticipate," "believe," "estimate," "expect" and other similar expressions as they relate to the Company and its management are intended to identify such forward-looking statements. Although the Company and its management believe that the statements contained in this announcement are reasonable, it can give no assurances that such statements will prove correct. Factors that could affect the occurrence of events or results discussed herein are included with those mentioned in the Company's filings with the Securities and Exchange Commission.