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CCC Information Services Group Inc. Reports Operating Income of $10.7 Million and $0.23 EPS for the Third Quarter

CHICAGO--Oct. 2, 20032, 2003--CCC Information Services Group Inc. today reported income from continuing operations of $6.4 million, or $0.23 per share, for the third quarter ended September 30, 2003, compared to income from continuing operations of $7.0 million, or $0.26 per share, in the same quarter of 2002. The third quarter results for 2002 included a $2.0 million, or $0.08 per share, benefit related to research and development tax credits associated with prior tax years and a real estate charge of $0.9 million, or $0.02 per share.

Revenue for the quarter was $48.6 million, compared to $47.8 million in the same quarter of 2002, representing a 1.7% increase over last year. Operating income was $10.7 million in the third quarter compared with $8.3 million, including the $0.9 million charge described above, in the same quarter of 2002. Operating margin for the quarter was 22.0%, compared to 17.3%, including the $0.9 million real estate charge, in 2002.

"We produced another sound quarter of financials, and continue to concentrate on implementing and delivering new products to the marketplace," said Githesh Ramamurthy, Chairman and Chief Executive Officer.

Revenue for the first nine months of 2003 was $144.5 million, compared to $143.5 million a year earlier. Operating income for the first nine months of 2003 increased to $29.4 million, which included a real estate charge of $1.1 million in the second quarter. Operating income for first nine months of 2002 was $26.7 million, including the $0.9 million real estate charge. EPS from continuing operations for the first nine months of 2003 was $0.65 per share versus $0.65 in 2002. The EPS numbers for 2002 include a $0.02 per share real estate charge and a $0.08 per share benefit relating to tax credits. The 2003 EPS number includes a $0.02 per share real estate charge.

The company provided the following guidance for the fourth quarter and the full year 2003:

-- Revenue growth for the fourth quarter is expected to be in the low-single digit range versus the prior year, which would produce full year revenue growth in the low-single digit range as well.

-- Operating income for the fourth quarter should be in line with third quarter performance, with full year operating income expected to be in the $39 to $41 million range.

-- EPS for the full year is expected to be in the $0.89 to $0.91 per share range. (Using a fully diluted share base of 27.6 million shares)

CCC also supplied the following preliminary guidance for 2004:

-- Organic revenue growth is expected to be in the 3 to 5 percent range with the Workflow portfolio being the main growth driver. In addition, we anticipate that strategic acquisitions will further add to top line growth in 2004.

-- Earnings are anticipated to grow by 12 to 15 percent over 2003 results.

About CCC

CCC Information Services Group Inc. , headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services, visit CCC's Web site at www.cccis.com.

This release contains statements that constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and are subject to the safe harbor provisions of those sections and the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, including those described in the Company's filings with the SEC, and that actual results or developments may differ materially from those in the forward-looking statements. Specific factors that might cause actual results to differ from expectations include, but are not limited to, competition in the automotive claims and collision repair industries, the ability to develop new products and services, the ability to protect trade secrets and proprietary information, the ability to generate the cash flow necessary to meet the Company's obligations, the outcome of certain legal proceedings, and other factors. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis, judgment, belief or expectation only as of the date hereof. The Company has based these forward-looking statements on information currently available and disclaims any intention or obligation to update or revise any forward-looking statement.

                  CCC INFORMATION SERVICES GROUP INC.
                           AND SUBSIDIARIES
             CONSOLIDATED INTERIM STATEMENTS OF OPERATIONS
               (In Thousands, Except Per Share Amounts)
                              (Unaudited)

                           Three Months Ended       Nine Months Ended
                             September 30,            September 30,
                         ---------------------- ----------------------
                             2003       2002        2003       2002
                         ----------- ---------- ----------- ----------

Revenues                 $   48,621 $   47,797  $  144,450 $  143,475
Expenses:
 Production and customer
  support                     8,279      6,702      23,377     21,412
 Commissions, royalties
  and licenses                3,184      2,767       8,614      7,758
 Selling, general and
  administrative             16,699     19,635      52,415     58,370
 Depreciation and
  amortization                1,944      2,295       5,888      7,147
 Product development and
  programming                 7,838      7,242      23,690     21,222
 Restructuring charges           --        869       1,061        869
                          ---------- ----------  ---------- ----------
Total operating expenses     37,944     39,510     115,045    116,778

Operating income             10,677      8,287      29,405     26,697

Interest expense               (169)      (160)       (556)      (556)
Other income, net                45         76         201        286
CCC Capital Trust
 minority interest
 expense                         --       (475)         --     (1,384)
Equity in income (loss)
 of ChoiceParts
 investment                    (150)        47        (144)      (295)
                          ---------- ----------  ---------- ----------
Income before income
 taxes                       10,403      7,775      28,906     24,748

Income tax provision         (4,052)      (754)    (11,090)    (7,215)
                          ---------- ----------  ---------- ----------

Income from continuing
 operations                   6,351      7,021      17,816     17,533
Income from discontinued
 operations,
   net of  income taxes          --        354          --        354
                          ---------- ----------  ---------- ----------

Net income               $    6,351 $    7,375  $   17,816 $   17,887
                          ========== ==========  ========== ==========

Per Share Data:
Income per common share-
 basic from:
  Continuing operations  $     0.24 $     0.27  $     0.68 $     0.68
  Discontinued operations$       -- $     0.01  $       -- $     0.01
                          ---------- ----------  ---------- ----------
Income per common share -
 basic                   $     0.24 $     0.28  $     0.68 $     0.69
                          ========== ==========  ========== ==========

Income per common share-
 diluted from:
  Continuing operations  $     0.23 $     0.26  $     0.65 $     0.65
  Discontinued operations$       -- $     0.01  $       -- $     0.01
                          ---------- ----------  ---------- ----------
Income per common share -
 diluted                 $     0.23 $     0.27  $     0.65 $     0.66
                          ========== ==========  ========== ==========

Weighted average shares
 outstanding:
 Basic                       26,256     25,873      26,210     25,800


The accompanying notes are an integral part of these consolidated
financial statements.
          CCC INFORMATION SERVICES GROUP INC.AND SUBSIDIARIES

                  CONSOLIDATED INTERIM BALANCE SHEETS
               (In Thousands, Except Per Share Amounts)
                              (Unaudited)

                                         September 30,   December 31,
                                             2003            2002
                                        --------------  --------------
                ASSETS
Cash and cash equivalents              $       17,691  $       20,200
Short-term investments                          7,008              --
Accounts receivable (net of allowances
 of $2,845 and $2,313 at September 30,
 2003 and December 31, 2002, respectively)     11,998          10,281
Other current assets                            8,630           8,499
                                        --------------  --------------
Total current assets                           45,327          38,980
Property and equipment (net of
 accumulated depreciation of $35,209
 and $29,815 at September 30, 2003 and
 December 31, 2002, respectively)              11,927          12,407
Intangible assets (net of accumulated
 amortization of  $500 at September 30,
 2003)                                          2,367              --
Goodwill                                       15,545           4,896
Deferred income taxes (net of valuation
 allowance of $11,599 at September 30,
 2003 and December 31, 2002)                    9,869          10,454
Investments                                       142             479
Other assets                                      685             627
                                        --------------  --------------
Total assets                           $       85,862  $       67,843
                                        ==============  ==============

 LIABILITIES AND STOCKHOLDERS' EQUITY
Accounts payable                       $        7,886  $        8,424
Accrued expenses                               19,902          25,441
Income taxes payable                            3,615           2,568
Current portion of deferred revenues            8,648           6,503
Other current liabilities                         225             488
                                        --------------  --------------
Total current liabilities                      40,276          43,424
Other liabilities                               3,217           3,235
                                        --------------  --------------
Total liabilities                              43,493          46,659
                                        --------------  --------------

Common stock ($0.10 par value,
 40,000,000 shares authorized,
 26,295,926 and 26,074,889 shares
 outstanding at September 30, 2003
 and December 31, 2002, respectively)           3,026           3,005
Additional paid-in capital                    130,608         128,766
Accumulated deficit                           (45,062)        (62,878)
Notes receivable from officer                      --          (1,506)
Treasury Stock, at cost (4,094,665
 common shares in treasury at
 September 30, 2003 and December 31,
 2002)                                        (46,203)        (46,203)
                                        --------------  --------------
Total stockholders' equity                     42,369          21,184
                                        --------------  --------------
Total liabilities and stockholders' 
 equity                                $       85,862  $       67,843
                                        ==============  ==============

The accompanying notes are an integral part of these consolidated
financial statements.