PR: CrystalVoice Leads VoIP Evolution with Exceptional Quality and Value

FOR IMMEDIATE RELEASE 

CrystalVoice Leads VoIP Evolution with Exceptional Quality
and Value

SANTA BARBARA, Calif., Oct. 20, 2003 -- CrystalVoice
Communications, Inc. today announced the achievement of a
significant milestone in the company's deployment of its
industry-leading Voice over the Internet technology. During
2003, CrystalVoice has licensed more than 25,000 additional
users of the company's Remote Extension product.

Used by business users and consumers alike, the CrystalVoice
family of products offers unparalleled functionality and
quality by enabling the Internet to be used as a high
quality voice communication medium. In particular,
CrystalVoice Remote Extension is able to extend the reach of
corporate phone systems to anywhere in the world. With
highly integrated solutions for the Cisco(R) CallManager and
the 3Com(R) NBX(R) system, users of these IP-PBX phones can
take their extensions with them in the form of their laptop
PC. With a simple connection to the Internet, users can
make, receive and transfer calls, conference with
co-workers, collaborate with colleagues and check voicemail
while continuing their online activities. Remarkably, these
functions may all be utilized from any Internet connection,
including dial-up, broadband, or even satellite.

"We continue to execute our business plan and are pleased
that our products are being met with enthusiasm in virtually
every market segment," said Steve Zola, President and COO of
CrystalVoice. "While many VoIP providers struggle as they
remain focused on low value products designed primarily to
save a few pennies, we are continuing to grow by
capitalizing on the extraordinary demand for quality
solutions that add significant functionality, value and
mobility. Our installation at a number of Fortune 100
enterprises proves that CrystalVoice is uniquely positioned
to capitalize on the growing IP Telephony market."
CrystalVoice also reports that activity in recent months
suggests a strong need for their products in the area of
business continuity and disaster recovery. The ease of
installation and use make the portability of Remote
Extension solution ideal for those situations in which a
company's workforce is unable to get to their primary place
of work. With a simple Internet connection, Remote Extension
turns a temporary work environment into a virtual workspace.
Able to be running in minutes, the Remote Extension solution
allows the user to operate as though they were at their
desk.

About CrystalVoice Communications, Inc.

Santa Barbara-based CrystalVoice Communications, Inc.
(www.crystalvoice.com) is the first to enable high quality
voice over the public, unmanaged Internet. The company's
revolutionary, patent-pending voice processing technology
supports business and consumer applications, even over
dial-up connections. CrystalVoice provides applications for
enterprise communications, e-commerce, customer relationship
management, conferencing, distance learning and enhanced
telephone services.

Cisco, Cisco Systems, and the Cisco Systems logo are
registered trademarks or trademarks of Cisco Systems, Inc.
and/or its affiliates in the U.S. and certain other
countries.

3Com and NBX are registered trademarks of 3Com Corporation.
The 3Com logo is a trademark of 3Com Corporation.

All other company and product names may be trademarks of
their respective companies. 

CrystalVoice Media Contact:
Laurie Marx
(805) 899-4260
press@crystalvoice.com

SOURCE CrystalVoice Communications, Inc. 

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