Isuzu to Offer D2DLink(R) Parts Procurement Tool to Help Its Dealers Boost Productivity and Improve Service Responsiveness

RICHFIELD, Ohio, Oct. 7, 2003 -- OEConnection, provider of online original equipment parts locating and fulfillment services to automobile dealers, today announced that Isuzu Motors America will provide OEConnection's D2DLink online service to its dealerships nationwide. Isuzu joins Ford Motor Company and General Motors, as well as other import auto companies, in making the D2DLink product available to their dealerships across the United States.

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Isuzu dealerships, which have traditionally relied on the telephone when locating parts, will now have the ability to utilize the online D2DLink parts locator complete with electronic ordering capabilities. The D2DLink(R) online service helps automate the parts procurement process from parts inquiry to order fulfillment. It is available to participating dealerships 24 hours a day, 7 days a week.

"We expect D2DLink will help Isuzu dealerships improve their parts department productivity and allow them to better satisfy Isuzu owners by moving their vehicles through the service department more quickly," says Harold Thomas, Vice President, Parts and Accessories for Isuzu Motors America. "We believe this tool can help maximize dealership parts inventory turnover and assist dealers in managing costs."

OEConnection CEO Chuck Rotuno views the Isuzu deal as further evidence of the import auto company's commitment to "go farther" for its customers. "Isuzu is taking our technology solutions to dealers, equipping them to address real- life everyday challenges in the parts department," says Rotuno. "We expect the efficiencies of our D2DLink service to help contribute to our dealers' bottom line and to their customers' level of satisfaction. That's a win for everyone!"

OEConnection is a provider of technology solutions for automakers, their affiliated dealers, and others in the automotive parts marketplace. The Company provides more than 10,000 franchised auto dealerships nationwide with D2DLink(R), a web-based parts locating and fulfillment service. The company also provides CollisionLink(R), an online service that enables collision shops to transmit orders for original equipment parts to franchised automobile dealerships. A venture created by DaimlerChrysler, Ford Motor Company, General Motors, and ProQuest Company*, OEConnection is headquartered at 4150 Highlander Parkway, Richfield, Ohio, 44286, just south of the city of Cleveland.

For more information, call 1-888-776-5792, ext 1875, or visit http://www.oeconnection.com/ .

*ProQuest Company, formerly known as Bell & Howell.

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