Captaris Announces Siebel Validation and Joins Siebel Alliance Program; Captaris Successfully Integrates RightFax 8.5 with Siebel eBusiness Applications

BELLEVUE, Wash.--Oct. 7, 2003--Captaris, Inc. , a leading provider of business information delivery solutions, today announced it has joined the Siebel Alliance Program and successfully validated its integration of RightFax 8.5 with Siebel 7.5. Siebel Systems, Inc. is a leading provider of multichannel eBusiness applications software.

Captaris has forged this partnership with Siebel Systems to provide Siebel customers with an advanced enterprise fax and e-document delivery solution. RightFax gives users the ability to quickly and easily deliver literature, attachments and key CRM data directly from Siebel eBusiness Applications through the Internet or fax. This alliance leverages the strengths of both technologies, providing customers with a solution that enables seamless outbound faxing capability from within the Siebel application.

Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. Siebel Systems enables software vendors to easily integrate through its open, extensible, advanced Smart Web Architecture. Siebel eBusiness Applications provide multichannel capabilities, enabling organizations to translate strategy into front-line action by effectively aligning and rapidly mobilizing channels, employees and partners. Additionally, Siebel eBusiness Applications allow organizations to manage, synchronize and coordinate all customer touchpoints across the Web, call center, field sales and service, and partner channels.

The Captaris RightFax line of products provides easy-to-use, easy-to-manage fax solutions for all of a company's e-document delivery needs. By combining fax, email and Web technologies, RightFax provides an e-document delivery solution that gives companies the freedom and control to tailor a document delivery environment to fit the growing and changing needs of their business. RightFax offers a broad product line that integrates with email, desktop, CRM, ERP, document management, imaging, archival, call center and copier/scanner systems, as well as host, legacy and mainframe applications -- virtually all business applications. RightFax network and enterprise solutions provide the desktop and email gateways needed to enable any desktop user to send and receive documents. RightFax enterprise-wide solutions provide a range of server software and add-on modules to meet any organization's document delivery needs, regardless of size.

"Captaris is honored to be a partner in the Siebel Alliance Program," said Dan Campi, Vice President of Business Development at Captaris. "Our RightFax software solution works with Siebel 7.5 to help deliver a key facet of the multichannel CRM solution. Our combined technologies add tremendous value to our current and future customers, enabling them to reduce the cost of acquiring, servicing and supporting customers."

Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel eBusiness Applications and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. The Siebel Validation Program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel eBusiness Applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program. Validation documentation is available on the Siebel Partner Directory at www.siebel.com/partners/dir/directory.shtm.

About Captaris, Inc.

Captaris is a leading provider of business information delivery solutions that integrate and automate the flow of messages, data and documents. Captaris produces a suite of proven products and services, in partnership with leading enterprise software companies, delivered through a global distribution network. Captaris has nearly 50,000 systems installed worldwide, with more than 90 of the Fortune 100 companies using the company's award-winning products and services to reduce costs and increase the performance of critical business information investments.

RightFax is the proven market leader in enterprise fax and e-document delivery solutions that achieve significant cost reductions by integrating and automating the flow of a full range of fax, paper and electronic documents and data.

Captaris is headquartered in Bellevue, WA, and has main offices in Tucson, AZ, Portland, OR, and European headquarters in Nieuwegein, The Netherlands. In addition, Captaris has sales and support offices in Switzerland, Germany, Hong Kong, Australia, and Dubai. The company was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information please visit www.captaris.com.

Captaris products RightFax, Teamplate and Infinite are trademarks of Captaris. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.