InFocus Enhances Service Parts Management With Servigistics; Solution Will Improve Visibility, Reduce Inventory and Improve Customer Service Worldwide
ATLANTA & WILSONVILLE, Ore.--Oct. 6, 2003--Servigistics, Inc., the leading provider of service parts management solutions, and InFocus(R) Corporation , the worldwide leader in digital projection technology and services, today announced that InFocus has selected the Servigistics solution to manage the company's inventory of customer service parts supporting the sale of over 11.5 million products worldwide.The worldwide implementation of Servigistics will help improve the effectiveness of spare parts planning, the timeliness of customer service repairs and the cost efficiency of repair operations. Servigistics has also been integrated with InFocus service logistics data, which will better manage service warehouse inventories, logistics and product repairs.
"InFocus was looking for a planning solution that would enhance our service inventory management, increase the accuracy and efficiency of our service parts forecasting, improve staff productivity and make our customer service even better," said Ray Stapleton, Vice President of Global Services and Solutions. "Servigistics is a solution that we plan to use to help us meet those needs and while providing 100% visibility into service inventories across the organization."
"InFocus is the clear leader in the digital projection industry," said Eric Hinkle, CEO of Servigistics. "Their reputation for providing the best and most innovative projection products and services is remarkable, and Servigistics is proud to work with them as a client. We are committed to help them achieve their aggressive objectives related to service parts inventory, productivity, and customer service levels."
About Servigistics
Servigistics is the preferred provider of global service parts management solutions, and enables companies to dramatically reduce cost, increase profitability, and drive customer loyalty to new levels. Servigistics solutions have been deployed and proven by such global leaders as Avaya, Agfa, Cray, Dell, EMC, IKON Office Solutions, InFocus, Subaru, Toshiba Medical Systems, UPS, and others. Servigistics clients are 100% referenceable.
Servigistics is a privately held company headquartered in Atlanta with offices in London and throughout the United States. Contact Servigistics at 888-942-8623 or 770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.
About InFocus Corporation
InFocus(R) Corporation , the worldwide leader in digital projection technology and services, enhances thinking, learning and creativity in boardrooms, meeting rooms and classrooms and delivers superior home entertainment experiences by vividly projecting larger-than-life images from multiple sources including computers, DVD players, and PDAs. A recognized projection pioneer and innovator, InFocus provides the most comprehensive line of business and home projectors, projector management tools, wireless technology and projection engines. From the smallest and lightest mobile projectors and feature-packed meeting room products to the finest and most compact home entertainment projection solutions, InFocus has garnered industry acclaim for design, functionality and intuitive solutions. InFocus Corporation's global headquarters are located in Wilsonville, Oregon, USA, with regional offices in Europe and Asia. For more information, visit the InFocus Corporation web site at www.infocus.com or contact the company toll-free at 800.294.6400 (U.S. and Canada) or 503.685.8888 worldwide.