Crawford & Company Finalizes Multi-Million Dollar Outsourcing Contract With Insurer

ATLANTA, Sept. 15 -- Crawford & Company recently signed a multi-million dollar outsourcing agreement to handle all personal lines auto, and home owners claims on behalf of a national insurance company. The insurer was seeking a cost-effective outsourcing arrangement to replace their in-house claims department and turned to Crawford to provide them with an innovative solution. Annual revenues from the agreement are projected to total $5 million to $7 million.

"This partnership is a win for both the insurer and Crawford," said Grover L. Davis, Crawford chairman and CEO. "Business process outsourcing has been proven to be an effective solution. While providing the opportunity to reduce cost and improve service, it also enables companies to focus valuable resources on more pressing issues. Crawford's ability to create custom outsourcing solutions provides insurance carriers with the high level of claims expertise and service their customers demand while reducing operating costs."

Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com ) is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 67 countries. Major service lines include workers' compensation claims administration and healthcare management services, property and casualty claims management, class action services, and risk management information services. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.