ActiveWeb Services Is Selected by Big Dog Motorcycles(R) for Warranty Processing, TREAD Reporting and Service Parts Management

AURORA, Ill. and WICHITA, Kan., Aug. 26, 2003 -- Big Dog Motorcycles(R), the leading designer and manufacturer of high performance, highly-styled heavyweight cruisers, has chosen ActiveWeb Warranty and ActiveWeb Parts to streamline their post production operations, improve service to their dealers.

ActiveWeb Warranty automates service communication and captures all the necessary data required by NHTSA. AWS expertise combined with powerful software applications reduce cycle times and create the appropriate operational and financial controls that can unlock cash. Companies can dramatically reduce Warranty processing costs, reduce Warranty claims costs, reduce engineering cycle times, mitigate product liability exposure and exploit comprehensive analytics. All of which substantially streamline and improve Warranty and service centric operations. AWS can reorganize the complexity of disparate postproduction activities into a cost controlled measurable operation.

Nick Messer, President of Big Dog Motorcycles' said, "The continued growth of Big Dog Motorcycles obviously comes from our styling and performance but it also comes from our superior nationwide network of dealers, the fact we stand behind our products with an impressive warranty and top-notch customer service. AWS will help us do that."

Dustan Hahn, Chief Technical Officer, Big Dog Motorcycles, added, "Our Warranty and Customer Service Department, as well as our nationwide network of dealers, is excited about this new software. We're confident it will help us and our dealers provide better service to our customers."

About Big Dog Motorcycles

Big Dog Motorcycles, LLC, started production in 1994 and quickly became a leading designer and manufacturer of American heavyweight cruiser motorcycles. The entire line of motorcycles uses high-performance V-twin 107 cubic inch engines, 6-speed transmissions, all new computerized electronics, stretch tanks, wide rear tires, chrome components, and an extensive variety of custom paint and graphics. Big Dog Motorcycles are distributed through a growing network of dealers throughout the United States. Designing and manufacturing is performed at the company's world headquarters in Wichita, Kansas. The company most recently announced its eighth consecutive year of record sales. For more information, contact Big Dog Motorcycles at 316-267-9121 or visit the award-winning website at www.bigdogmotorcycles.com .

About ActiveWeb Services

We support thousands of users across a variety of industries worldwide. We are experienced professionals focused upon achieving one simple objective: "To help businesses master their aftermarket operations". Headquartered in Aurora, IL, ActiveWeb Services is a global company. Visit AWS at www.activewebservices.com .