Triangle Rent a Car Signs with BellSouth Long Distance for All of Its Offices
RALEIGH, N.C.--Aug. 2, 20035, 2003--| Company to Rely on BellSouth as Source of Reliable and Cost-Effective Telecommunications Services |
After sampling a competitor, one of the largest rental car firms in the Carolinas is turning to BellSouth for its communications services.
Triangle Rent A Car has selected BellSouth to provide long distance service to all its 23 offices in the Carolinas and Virginia. In addition, BellSouth will provide local service in the Carolinas and a dedicated T1 connection to support Triangle Rent A Car's call center operations in Raleigh.
Frank Colonna, founder and owner for Triangle Rent A Car, said the decision brought significant cost savings, as well as access to BellSouth's secure and reliable network, backed by a history of excellent customer service.
"BellSouth gives Triangle Rent A Car the communications options we need, at the right price," he said. "We started using BellSouth but later changed providers in an effort to cut our communications costs. It didn't take long to realize our new providers were not as cost-effective and did not have the reliable customer service we had become accustomed to by using BellSouth. In the end, we recognized that our initial decision to use BellSouth was, in fact, the best decision for our organization and our customers. It was an easy and painless transition back to BellSouth."
In 2002, BellSouth became the first regional Bell operating company to offer long distance in its entire territory, enabling business customers to capitalize on the simplicity, convenience and cost-effectiveness of consolidating all of their communications needs with one provider.
"Triangle Rent A Car is one of the 2.8 million(a) residential and business customers that rely on BellSouth for their long distance needs," said Chris Anderson, vice president of BellSouth Long Distance Services. "For our business customers, it's important that they stay focused on their business - penetrating the marketplace and driving sales revenues. BellSouth is able to be their single point of contact for all of their communications needs, so customers can concentrate on what they do best."
Triangle Rent A Car is one of many small businesses that rely on BellSouth for its communications needs.
"Keeping an eye on operating efficiencies is critical to our business' success," Colonna said. "By seamlessly integrating all of our communications with one provider, we are able to reduce costs as well as gain simplicity and convenience."
"BellSouth is committed to delivering the quality and services that are crucial to the success of customers such as Triangle Rent A Car," said David Scobey, president - BellSouth Small Business Services. "For example, the BellSouth Long Distance Customer Resource Center (CRC) is specifically designed to assist businesses with advanced data and voice communications needs, and ensure the ordering, installation and repair processes are seamless."
For businesses with advanced data or voice communication needs, such as Triangle Rent A Car, BellSouth's suite of solutions includes BellSouth(R) Long Distance Frame Relay service, BellSouth(R) Long Distance ATM service, BellSouth(R) Dial Direct service, BellSouth(R) Toll-Free service, BellSouth(R) Long Distance Private Line service, BellSouth(R) Long Distance Voice Virtual Private Network (VPN), BellSouth(R) Long Distance Calling Card for businesses, and BellSouth(R) Conferencing Services. Businesses can also select calling options that suit their domestic and international communications needs, and all long distance services, with the exception of Conferencing Services, are provided on one bill.
To order BellSouth Long Distance, visit http://www.bellsouthcorp.com/longdistance/. Spanish-speaking customer service representatives are available at 1-888-494-8087. For more news and information visit http://www.bellsouthcorp.com/longdistancenews/.
About Triangle Rent A Car
Triangle Rent A Car rented its first car in February 1979, from its first office in an old gas station on Western Boulevard in Raleigh, North Carolina. Founder and owner Frank Colonna, had a fleet of seven cars and two employees.
Today's Triangle Rent A Car has 23 branch offices throughout the Carolinas and Virginia, a fleet of over 4,000 cars, trucks and vans, over 380 employees and has rented to millions of satisfied customers, both corporate and leisure, alike. For more information, go to http://www.trianglerentacar.com.
About BellSouth Corporation
BellSouth Corporation is a Fortune 100 communications services company headquartered in Atlanta, Georgia, serving more than 45 million customers in the United States and 14 other countries.
Consistently recognized for customer satisfaction, BellSouth provides a full array of broadband data solutions to large, medium and small businesses. In the residential market, BellSouth offers DSL high-speed Internet access, advanced voice features and other services. BellSouth also offers long distance service throughout its markets, serving both business and residential customers. The company's BellSouth Answers(SM) package combines local and long distance service with an array of calling features; wireless data, voice and e-mail services; and high-speed DSL or dial-up Internet service. BellSouth also provides online and directory advertising services through BellSouth(R)RealPages.com(SM) and The Real Yellow Pages(R).
BellSouth owns 40 percent of Cingular Wireless, the nation's second largest wireless company, which provides innovative data and voice services.
(a) At the end of second quarter 2003, BellSouth reported 2.8 million long distance customers.
Long distance service is provided by BellSouth Long Distance, Inc., and is available in BellSouth service areas.