Michael Cusumano Joins Entigo's Board of Directors; MIT Sloan School Professor Strengthens Warranty Chain Management Software Firm's Leadership Team

    MALVERN, Pa.--July 15, 2003--Entigo Corporation, a leading provider of warranty chain management (WCM) solutions, today announced that Michael Cusumano, the Sloan Management Review Distinguished Professor at the MIT Sloan School of Management, has joined Entigo's board of directors.
    Cusumano's research and consulting focuses on technology management and competitive strategy in the computer software, automobile, and consumer electronics industries. He has served as a director, consultant, and advisor for numerous companies, and has written or co-authored eight books, most notably Microsoft Secrets, Platform Leadership, and Competing in Internet Time: Lessons from Netscape and Its Battle with Microsoft. Cusumano's newest book, The Software Business, will be released in February 2004.
    "We consider it a tremendous honor and asset to have someone of Michael's caliber on our board," said Steve Layne, Entigo's Chairman and CEO. "His expertise on how technology and operations affect corporate strategy and competitiveness will be invaluable as Entigo continues to develop innovative warranty solutions that help clients gain a competitive advantage."
    "I'm delighted to join the Entigo board," commented Cusumano. "Every industrial company has to deal with warranty management and after-sales service, but most organizations get by with systems that are ad hoc or cobbled together. Entigo is extremely well-positioned to serve this new market with a well-designed, high-quality product."
    Cusumano joins existing Entigo directors Tibor Toth, Partner at Ascent Venture Partners, Ned Renzi, Partner at Birchmere Ventures, Suresh Shanmugham, Partner at Boston Millennia Partners, and Fawad Zakariya, Parter at Advent International.
    Cusumano received his undergraduate degree from Princeton University and a PhD from Harvard University, and was a Postdoctoral Fellow at Harvard Business School and a Fulbright Fellow at Tokyo University.

    About Entigo

    Entigo is the world's leading provider of warranty chain management solutions. With Entigo Warranty, customers save millions by efficiently and accurately processing claims, increasing supplier cost recovery, and accelerating problem identification and resolution. Entigo's Fortune 500 customers include ArvinMeritor, Carrier Corporation, Eaton, Ford Motor Company, GE Lighting Europe, General Motors Corporation, Honeywell Aerospace, Michelin North America, and Volvo/Mack Trucks. Entigo is headquartered in Malvern, PA and can be contacted on the web at www.entigo.com or via phone at (610) 232-2900.

    Entigo and Entigo Warranty are trademarks of Entigo Corporation. All other trademarks contained herein are property of their respective owners. Copyright (C) 2003 Entigo Corporation