Solv Technology Introduces SolvConnect(TM) to Dealerships Nationwide

Connecting an Automobile Dealer's Marketing With Their Customers And Online Presence

MINNEAPOLIS, June 18 -- Minneapolis based Solv Technology, LLC, a leading provider of intelligent, customer-interaction management solutions, announced today the general availability of SolvConnect(TM).

SolvConnect helps consumers and dealers bridge the gap between marketing promotions and their web presence. A consumer reads a print advertisement or hears a radio spot, visits a dealerships web site, and is able to quickly link what they read in print, or heard on the radio, to a dealer agent on the web for assistance. Dealerships are better able to integrate their offline and online marketing activities, while connecting the consumer to a live dealership representative or virtual agent.

"With such a large volume of visitors to our web sites everyday, it is critical for us to provide world-class service to our online customers," said Tom Lisle, Director of Internet Sales of the Denny Hecker Automotive Group. "Solv gives our customers the ability to chat with us while they are on our Denny Hecker sites. With SolvConnect, we are now able to enhance our customers' interaction and simplify their experience, by bridging our offline marketing activity to our online showroom."

  SolvConnect includes:

   -- Dynamic marketing message services
   -- Real-time customer notification of live agent availability
   -- Seamless integration to SolvDialog(TM) "Live Chat" and SolvLead(TM)
      virtual agents
   -- Eliminates "Contact Us" forms

"Today most dealerships web sites resemble their physical showroom on a Sunday afternoon. Vehicle shoppers can visit the lot, but the doors are locked and no one is there to help. Though dealer web sites continue to improve, the doors are still locked for any real-time assistance," said Chris Moran, President and Chief Operating Officer, Solv Technology, LLC. "SolvConnect helps to open the doors of the web based showroom by connecting consumers and dealer personnel live online. SolvConnect links the TV or print advertisement the consumer views right on the dealer's web site."

SolvConnect complements SolvDialog, a "Live Chat" instant messaging solution, and SolvLead, a virtual dealership agent solution. SolvConnect is generally available today for SolvDialog and SolvLead installations.

About Solv Technology, LLC

Solv Technology, LLC, provides intelligent interactive solutions to some of the leading automotive dealers in the U.S., helping them leverage the explosive growth of Internet car shopping for dramatic sales gains. To learn more please visit www.solvtechnology.com