Business Objects and Salesforce.com Team to Help Companies Maximize the Value of Their Customer Data
SAN JOSE, Calif. & SAN FRANCISCO--June 17, 2003--BusinessObjects Enterprise 6 Provides Joint Customers with Advanced Reporting and Analysis Capabilities, Including Customizable Dashboards
Business Objects , the world's leading provider of business intelligence (BI) solutions, and salesforce.com, the world leader in delivering software-as-service, today announced an alliance to help companies maximize the value of their customer data. Using BusinessObjects(TM) Enterprise 6, the industry's most integrated business intelligence suite, salesforce.com customers will now have easy access to advanced reporting and analysis capabilities for their customer information housed in salesforce.com.
As part of this alliance, Business Objects and salesforce.com have worked closely to integrate the two company's solutions. In addition, Business Objects and salesforce.com will conduct joint sales and marketing activities. While not sold through a software-as-service model, Business Objects has leveraged sforce, the salesforce.com client/service application development utility, to create a solution that complements the salesforce.com software-as-service approach.
Salesforce.com provides a powerful on-demand customer relationship management (CRM) solution that helps companies attract, grow, and retain profitable customers. BusinessObjects Enterprise 6 extends the reporting capabilities already provided by salesforce.com, by enabling customers to access their salesforce.com data to develop advanced reports and perform ad-hoc analysis of things such as customer trends and sales pipelines. In addition, Enterprise 6 enables the creation of customized, role-based dashboards for executives, managers, and individual employees to enable each user to see the information relevant to their job in a highly graphical manner. These dashboards enable companies to monitor key performance indicators (KPIs) and proactively alert users with the information they need -- helping to identify trends and issues sooner, potentially stopping these issues before they escalate.
"Enterprise companies can now leverage market-leading business intelligence software from Business Objects with our software-as-service CRM solution," said Marc Benioff, chairman and CEO of salesforce.com. "With BusinessObjects Enterprise 6, companies can extend the robust reporting and analysis capabilities native to salesforce.com, to create personalized dashboards and utilize other advanced analysis functions to maximize the value of their salesforce.com data."
Using salesforce.com Data Within an Overall Enterprise Performance Management Solution
BusinessObjects Enterprise 6 provides the ability to track, understand, and manage enterprise performance. Joint customers can use Enterprise 6 to combine salesforce.com data with their other corporate data to gain a complete view of their enterprise. The combined salesforce.com and Business Objects solution provides powerful analytics to gain the necessary customer and business insight to make better business decisions and optimize enterprise performance.
"Salesforce.com has established itself as one of the leaders in the enterprise customer relationship management space," said John Olsen, president and COO of Business Objects. "Through advanced reporting and analytics, including creating dashboards, Business Objects offers salesforce.com customers the ability to get even more value from their salesforce.com information. In addition, using Enterprise 6 to leverage the valuable customer data stored in salesforce.com with their other corporate data, companies also gain the insights necessary to improve the overall performance of their business."
About salesforce.com
Salesforce.com is the world's leader in delivering software-as-service. It offers the award-winning salesforce.com family of on-demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. It has also introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered. Sforce allows business application developers to use the tools that developers already love, combined with Web services provided by sforce, to rapidly build and deploy applications at a substantially lower cost than ever before.
Salesforce.com has received considerable recognition in the industry, including Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Red Herring 100, Upside Hot 100, Investor's Choice Award from Enterprise Outlook, Editors' Choice from TMCLabs, Top 10 CRM Implementation from Aberdeen Group and InfoWorld's 2001 CRM Technology of the Year. The company has over 6,700 customers in 110 countries running its services in 10 languages. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia.
About Business Objects
Business Objects is the world's leading provider of enterprise business intelligence (BI) solutions. Business Objects enables organizations to track, understand, and manage enterprise performance. The company's solutions leverage the information that is stored in an array of corporate databases, enterprise resource planning (ERP), and customer relationship management (CRM) systems.
Popular uses of BI include management dashboards and scorecards, enterprise performance management applications, customer intelligence applications, enterprise reporting, financial reporting, and both customer and partner extranets. These solutions enable companies to gain visibility into their business, acquire and retain profitable customers, reduce costs, optimize the supply chain, increase productivity and improve financial performance.
Business Objects provides the industry's most integrated business intelligence suite, called BusinessObjects Enterprise 6. This suite includes the industry's best web query, reporting, and analysis; the most advanced and complete suite of analytic applications; and the best connectivity to packaged applications.
Business Objects has more than 17,500 customers in over 80 countries. The company's stock is publicly traded under the ticker symbols NASDAQ: BOBJ and Euronext Paris (Euroclear code 12074). It is included in the SBF 120 and IT CAC 50 French stock market indexes. Business Objects can be reached at 408/953-6000 and www.businessobjects.com.
BusinessObjects is a trademark of Business Objects S.A. in the United States and/or other countries. Salesforce.com and The End of Software are registered trademarks of salesforce.com, Inc., San Francisco, California. Other company and product names may be trademarks of the respective companies with which they are associated.