Toyota Motor Sales U.S.A. Wins TDWI 2003 Best Practices Award With Informatica-Powered Metadata-Management Solution

Informatica-Based Customer Solutions Win Prestigious Award for Seventh Consecutive Year

REDWOOD CITY, Calif., June 11 -- Informatica Corporation , the leading provider of business analytics software, today announced that Toyota Motor Sales U.S.A. (TMS) won the 2003 Best Practices Award in the Metadata Management category from The Data Warehousing Institute (TDWI). The prestigious award recognizes TMS' successful implementation of the Informatica PowerCenter data integration platform, and the role metadata management played in dramatically improving its customer-service capabilities.

"The comprehensive enterprise data integration capabilities inherent in Informatica PowerCenter, and its strength as a metadata-centric solution, made it the ideal technology upon which to build our solution," said John Gonzales, technology delivery manager, Toyota Motor Sales U.S.A., Inc. "As a result of consolidating numerous disparate data sources, our customer service agents can now quickly and accurately respond to customers' needs, significantly streamlining the customer service process and providing the highest quality of service to our thousands of customers."

Informatica PowerCenter provides comprehensive integration to virtually all metadata sources, such as enterprise resource planning (ERP), customer relationship management (CRM), procurement, XML, real-time messaging, clickstream, mainframe and legacy data systems. Therefore, all of TMS' data sources are defined in one metadata repository, enabling call center agents and executives to easily and quickly access necessary customer data.

"End-to-end metadata management is the heart and soul of a robust enterprise integration strategy and continues to distinguish PowerCenter from the competition," said Sanjay Poonen, senior vice president of worldwide marketing at Informatica. "We're honored to have one of the largest global brands in the automobile industry -- a company that has made a name for itself because of superior quality and customer service -- be recognized by TDWI for increasing the effectiveness of its CRM solution using Informatica PowerCenter. Informatica's customers have won Best Practices awards from TDWI for seven consecutive years, attesting to the mission-critical role Informatica's products are playing as a core part of these companies' global IT architectures."

TDWI Best Practices Awards provide thousands of practitioners with best practices they can follow for data warehousing and business intelligence. Judged by a panel of industry experts, the award winners demonstrated that their business intelligence and data warehousing innovations solved common business problems.

About Informatica

Informatica Corporation is the leading provider of business analytics software that helps Global 2000 companies monitor and optimize the performance of key business operations across the enterprise. Using Informatica, companies can improve their operational efficiency, increase customer profitability and streamline supply chain operations. With more than 1,750 companies worldwide, Informatica provides organizations with business analytics products that span their end-to-end needs for data integration, data warehousing and business intelligence -- whichever best suits their requirements and resources. For more information, call 1-650-385-5000 (1-800-970-1179 in the U.S.), or visit the Informatica Web site at www.informatica.com.

NOTE: Informatica and PowerCenter are registered trademarks of Informatica Corporation in the United States and in jurisdictions throughout the world. All other company and product names may be trade names or trademarks of their respective owners.