USF Dugan Keeps on Shipping; Flattened Terminal Not a Problem

    WICHITA, Kan.--June 3, 2003--On May 8, 2003, a tornado struck and completely destroyed USF Dugan's (www.usfc.com) Oklahoma City terminal. USF Dugan is an operating company of USF Corporation. Fortunately no one was injured. Despite the extraordinary damage to the 30-door terminal, USF Dugan was able to continue operations. In the days immediately following the tornado's destruction, shipping operations were handled by USF Dugan's Tulsa and Dallas terminals, the Dallas division office, and the Wichita general office. This allowed USF Dugan to complete all scheduled shipments in the pipeline on time and according to customers' specifications. The Oklahoma City terminal handles approximately 500,000 pounds of outbound freight each day.
    "The aftermath of this terrible event has shown us what people are really made of," said Walter D. Ainsworth, USF Dugan President and Chief Executive Officer. "Our employees in Oklahoma City, Tulsa, Dallas, and Wichita pitched in under very difficult circumstances to make sure our customers would have uninterrupted service. And our customers have been incredibly supportive, pledging additional business in an effort to help us rebuild."
    The day after the tornado, USF Dugan employees began the clean-up process. Randy Zimmerman, Safety Manager, and Tom Biggs, Vice President-Dallas Division, coordinated their efforts and those of a contractor hired to help clear the terminal site. Within five days, clean up was complete and the rebuilding process had begun. A new 30-door terminal is expected to be open for business within 60 to 90 days from the tornado's destruction. Until it is ready, USF Dugan will continue to meet the needs of its Oklahoma City customers from a temporary location.
    USF Dugan Inc., based in Wichita, Kansas, delivers best-in-class service to virtually the entire North American market. With USF Dugan Premier(SM) service, the company provides next-day and second-day LTL delivery throughout the Southeastern and Midwest Plains states with extended coverage to the Canadian Provinces. High-value national coverage is available with its USF PremierPlus(SM) service. Time-sensitive delivery is available with USF Dugan Guaranteed(SM), USF Dugan Guaranteed(SM) Before Noon and USF Dugan Expedited(SM) services.
    USF Corporation provides a full range of supply chain management services, offering high-value transportation solutions across North America through a network of independently operated companies that compete collectively. USF's five regional trucking companies -- USF Bestway, USF Dugan, USF Holland, USF Red Star, and USF Reddaway -- provide industry-leading next-day, regional (USF Premier(SM)) and national (USF PremierPlus(SM)) less-than-truckload services. USF Glen Moore is one of the fastest growing providers of premium regional and national truckload services. USF Logistics Services is a full-service provider of transportation management, contract warehousing, dedicated fleet, transportation broker, cross docking, domestic ocean services and reverse logistics. USF Technology Services is a provider of information integration and support services to USF and its customers, including USF Net web-based services. For more information, visit www.usfc.com.