Delivering Offshore Outsourcing Assurance to Global Organizations: Syntel India Gets neoQA tag
neoQA Assessment Indicates Syntel's Commitment to a High Level of Outsourcing Services Delivery Assurance
TROY, Mich., May 7 -- Syntel , a leading applications outsourcing and e-Business company, has been awarded the prestigious neoQA seal of assurance with a Level 4 rating for its operations in India. This is the highest level rating any supplier has achieved to date.
neoQA is a quality assessment program created by neoIT, an offshore advisor and management firm which links buyers in need of resources with the most qualified global and offshore suppliers. The neoQA rating is seal of assurance about a technology and/or business services vendor's capabilities and performance.
Syntel is currently managing a wide variety of application management projects for AIG, DaimlerChrysler, HCA, Humana, Target Corp., Verizon and many other Global 2000 customers at its Mumbai and Chennai global development centers.
With the neoQA assessment, Syntel has third-party documentation and verification of their delivery capabilities, an increasingly important criterion as companies embrace global delivery approaches to help cost effectively manage their software applications. The neoQA stamp on Syntel's delivery capabilities is tangible proof of its competitiveness, quality and timely delivery of an outsourced project.
"Third-party evaluation of an IT vendor's skills has become a necessary ingredient in making educated offshore partnering decisions," said Atul Kunwar, Syntel Chief Operating Officer. "The neoQA program tracks, captures and scores an IT vendor's strengths and weaknesses and gives us a way to independently rank our robust infrastructure, delivery and risk management processes, and our deep experience in managing and delivering different kinds of complex technology initiatives," added Kunwar.
"A neoQA assurance level, unlike other global certifications, looks deep into a supplier's delivery parameters and ability to execute and deliver on SLAs. With the present focus on India and neighboring countries, companies are looking to reduce risks while maximizing ROI," said Pankaj Sharma, Vice- President, Supplier Relations, neoIT.
About Syntel
Syntel is a global e-Business and Applications Outsourcing company that delivers real-world technology solutions to Global 2000 corporations. Syntel's portfolio of services includes e-Business development and integration, wireless solutions, data warehousing, eCRM, as well as complex application development and enterprise integration services. The company was the first US-based firm to launch a Global Delivery Service to drive speed-to-market and quality advantages for its customers. Named one of Forbes Magazine's "Best 200 Small Companies in America," Syntel has more than 3,000 employees worldwide, is assessed at Level 5 of the SEI's CMM and is ISO 9001:2000 certified. To learn more, visit us at: www.syntelinc.com.
About neoQA
neoQA is a specialized methodology for assessing IT and BPO suppliers. The neoQA mark is a seal of assurance about an IT or BPO supplier's capabilities and performance. Buyers can be confident that purchasing services from suppliers with the neoQA mark will result in high quality and timely delivery. neoIT, an offshore advisor and management firm, executes the neoQA program in association with third party auditors from leading quality certification companies -- BVQI, RW TUV and BSI. For more information, visit www.neoQA.com.
About neoIT
neoIT is the leading offshore advisory and management firm. neoIT represents only buyers in a sourcing transaction and focuses exclusively on assisting companies in maximizing their returns from the offshore sourcing of both information technology and business processes on either a project or enterprise wide basis. neoIT advisors average more than 15 years of industry experience supporting the sourcing lifecycle, from planning, spend visibility and supply base rationalization to competitive negotiations, contracting and service level management. neoIT solutions deliver results in the form of cost savings, improved governance, reductions in sourcing process time and decreased risks with offshore supplier partnerships. neoIT is the preferred provider of global sourcing solutions with customers such as Cardinal Health, Exult, Lucent Technologies, AMP, HCA, AXA, Pyxis Corporation, Carreker, and Shipserv. For more information, visit www.neoit.com.