Hyundai Motor America Partners With ADP Dealer Services Hayes-Ligon to Deliver Service Department Solution

    CHICAGO--April 17, 2003--The Dealer Services Group of Automatic Data Processing, Inc. is pleased to announce their subsidiary ADP Hayes-Ligon, has partnered with Hyundai Motor America to create Hyundai Service Pricing Guides: The Hyundai Top 100 Service Pricing Guide and the Hyundai Top 300 Service Pricing Guide.
    The Hyundai Service Pricing Guides will provide exact price quotes, using dealer labor rates for common service repairs, improve customer communication and feedback, increase dealership productivity/efficiency and increase service and parts sales.
    "We are extremely excited about the new service pricing guides created especially for Hyundai by ADP Hayes-Ligon. The Hyundai Service Pricing Guides allow the entire dealership staff - service managers, service advisors, parts counter personnel, and others to quickly, effortlessly, and accurately determine service repair pricing," states Chuck Halper, vice president, Service for Hyundai Motor America. Using the ADP solution, Hyundai dealerships will reduce the time it takes to price a service repair order enabling them to spend more time on revenue generating activities," continues Mr. Halper.
    "This is a tremendous opportunity for Hyundai dealers to quickly respond to customer service repair requests with accurate pricing and on-hand parts availability," states Ron Possehl, ADP's director of Manufacturer Solutions and Consulting. "ADP will customize repair order operations based on customer and market needs. Our mission is to provide Hyundai dealers tools to sell more cars, parts, and service profitably," adds Possehl.
    ADP Hayes-Ligon Service Pricing(TM) combines a dealer's customized service pricing information with regularly updated manufacturer's parts and vehicle information. The Hyundai Top 100 Service Pricing Guide and the Hyundai Top 300 Service Pricing Guide provides dealership personnel with accurate, consistent parts and service pricing. This easy-to-use workflow tool increases dealership productivity, revenue, and customer satisfaction. "The approach Hyundai is taking should significantly contribute to Service Department revenues while reducing costs. We are happy to be part of this major initiative at Hyundai," commented Mike Sailor, ADP vice president of Manufacturing Consulting and Solutions. "Our goal is to help Hyundai dealers maximize the potential of their Service and Parts offerings."

    ABOUT HYUNDAI MOTOR AMERICA

    Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Co. of Korea. Hyundai cars and sport utility vehicles are distributed throughout the United States by Hyundai Motor America and are sold and serviced by approximately 600 Hyundai dealerships nationwide. Additional information about Hyundai Motor America is available at www.hyundaiusa.com.

    ABOUT ADP DEALER SERVICES

    ADP Dealer Services provides integrated computing solutions to more than 16,000 automotive and truck dealers throughout the United States, Canada and Europe. ADP Dealer Services is the third largest business unit of ADP. ADP, with $7 billion in revenues and 500,000 clients, is one of the largest independent computing services firms in the world. More information on ADP and ADP Dealer Services is available via the Internet at www.dealersuite.com.