Kia Motors America Launches 'Kia Service Information System' on the Backbone of Aqueduct, Inc.'s 'Partner Relationship Management Solutions'

ALISO VIEJO, Calif., April 16 -- Aqueduct, Inc., a leading provider of collaborative business solutions for manufacturers announced today the launch of the Kia Service Information System (KSIS) for Kia Motors America, Inc. (KMA). KSIS is a web-based solution for accessing vehicle service and repair information. The system was implemented using Aqueduct's partner relationship management (PRM) solutions in order for KMA to comply with the Federal Regulatory requirement SB1146 requiring auto manufacturers to provide aftermarket technicians the same electronic access to repair data as their dealers.

Through Aqueduct's PRM solutions, KSIS does much more than provide repair data online. The web-based tools aid repair technicians in servicing Kia automobiles properly the first time, which reduces warranty costs and increases consumer index ratings significantly. The system provides procedures and diagnostics with graphics and specifications, giving technicians the data they need when they need it. It also includes hyperlinks to other relevant information, images and personalization tools.

Aqueduct houses much of the content, but it also connects existing Kia data silos from many locations through Web services calls, offering technicians easy navigation through data. The content is easy to search and includes year-make-model-engine and symptom search criteria, images, diagrams and diagnostic flow charts, technical service bulletins, recalls and newsletters, wiring diagrams with connector, ground, power distribution and splice information, maintenance tables and automatic repair information updates.

"Aqueduct is thrilled to have been chosen by Kia Motors America to implement their service information system," said Rob Hagen, CEO of Aqueduct. "It has allowed us to validate how well our technology spans industry verticals. We have delivered a solution that not only fulfilled Kia's requirements, but it exceeds their expectations in that it will grow into a more robust solution for the long term."

"Our objective at Kia is to do more than meet the requirement for SB1146," said Don Pearce, Vice President, Parts and Service for Kia Motors America. "We sought a provider that would help us evolve to the next level by empowering our technicians and dealers to provide top rate warranty service and repair the first time, on time. This is key to improving customer service. Aqueduct has proven to be a superb company for delivering on these objectives."

The content available through KSIS will be automatically updated so service technicians always have the most current information. Kia is launching the service free of charge to users for the first several months and afterward will require a nominal quarterly subscription. The solution will be further enhanced with features including automatic linking to parts and special service tools ordering to simplify the repair process. To access KSIS, visit www.kdealer.net . For more information on Aqueduct solutions, visit the corporate web site at www.aqueduct.com .

About Kia Motors America, Inc.

Kia Motors America is the U.S. sales, marketing and service arm of Kia Motors Corp. in Seoul, South Korea.

About Aqueduct, Inc.

Aqueduct, Inc. optimizes channel sales for nearly 100 manufacturers through exceptional web-based solutions including partner relationship management, enhanced order management and e-commerce. Aqueduct focuses heavily on maintaining a working relationship with its customers to monitor the effectiveness and ongoing value of its processes.

Aqueduct's ASP solutions are easily and affordably implemented in low- touch configurations so manufacturers can focus on strategic imperatives, allowing Aqueduct to manage the software, hardware and support. More information about Aqueduct can be found on the company's web site at: http://www.aqueduct.com/ .

For further information, please contact: Tara Zanecki of Aqueduct, Inc., +1-949-448-4566, or mobile, +1-310-650-6174, taraz@aqueduct.com.