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KIA MOTORS AMERICA LAUNCHES "KIA SERVICE INFORMATION SYSTEM" ON THE BACKBONE


April 16, 2003- Aliso Viejo, California - Aqueduct, Inc., a leading provider
of collaborative business solutions for manufacturers announced today the
launch of the Kia Service Information System (KSIS) for Kia Motors America,
Inc. (KMA). KSIS is a web-based solution for accessing vehicle service and
repair information. The system was implemented using Aqueduct's partner
relationship management (PRM) solutions in order for KMA to comply with the
Federal Regulatory requirement SB1146 requiring auto manufacturers to
provide aftermarket technicians the same electronic access to repair data as
their dealers. 

Through Aqueduct's PRM solutions, KSIS does much more than provide repair
data online. The web-based tools aid repair technicians in servicing Kia
automobiles properly the first time, which reduces warranty costs and
increases consumer index ratings significantly. The system provides
procedures and diagnostics with graphics and specifications, giving
technicians the data they need when they need it. It also includes
hyperlinks to other relevant information, images and personalization tools.

Aqueduct houses much of the content, but it also connects existing Kia data
silos from many locations through Web services calls, offering technicians
easy navigation through data. The content is easy to search and includes
year-make-model-engine and symptom search criteria, images, diagrams and
diagnostic flow charts, technical service bulletins, recalls and
newsletters, wiring diagrams with connector, ground, power distribution and
splice information, maintenance tables and automatic repair information
updates.  

"Aqueduct is thrilled to have been chosen by Kia Motors America to implement
their service information system," said Rob Hagen, CEO of Aqueduct. "It has
allowed us to validate how well our technology spans industry verticals. We
have delivered a solution that not only fulfilled Kia's requirements, but it
exceeds their expectations in that it will grow into a more robust solution
for the long term."

"Our objective at Kia is to do more than meet the requirement for SB1146,"
said Don Pearce, Vice President, Parts and Service for Kia Motors America.
"We sought a provider that would help us evolve to the next level by
empowering our technicians and dealers to provide top rate warranty service
and repair the first time, on time. This is key to improving customer
service. Aqueduct has proven to be a superb company for delivering on these
objectives."

The content available through KSIS will be automatically updated so service
technicians always have the most current information. Kia is launching the
service free of charge to users for the first several months and afterward
will require a nominal quarterly subscription. The solution will be further
enhanced with features including automatic linking to parts and special
service tools ordering to simplify the repair process. To access KSIS, visit
www.kdealer.net <http://www.kdealer.net>. For more information on Aqueduct
solutions, visit the corporate web site at www.aqueduct.com
<http://www.aqueduct.com>.

 
About Kia Motors America, Inc.

Kia Motors America is the U.S. sales, marketing and service arm of Kia
Motors Corp. in Seoul, South Korea.


About Aqueduct, Inc. 
Aqueduct, Inc. optimizes channel sales for nearly 100 manufacturers through
exceptional web-based solutions including partner relationship management,
enhanced order management and e-commerce. Aqueduct focuses heavily on
maintaining a working relationship with its customers to monitor the
effectiveness and ongoing value of its processes.
 
Aqueduct's ASP solutions are easily and affordably implemented in low-touch
configurations so manufacturers can focus on strategic imperatives, allowing
Aqueduct to manage the software, hardware and support. More information
about Aqueduct can be found on the company's web site at:
<http://www.aqueduct.com>.