Tom Martino's Troubleshooter Network Endorses Automotive Avenues; Dedication to Service and Spotless Background Earns Dealership Endorsement

    DENVER--April 2, 2003--The Aimbridge Group, a provider of financial products through partnerships with credit unions, announced Automotive Avenues, Inc. (AAI) is now a member of an exclusive referral list provided by consumer advocate Tom Martino www.troubleshooter.com.
    Automotive Avenues, an entity of Aimbridge Automotive, a division of The Aimbridge Group, is a complete one-stop new and used automobile dealership, including a purchase and lease program, service and parts facilities and on-site financing exclusively for credit unions.
    Tom Martino is known as "The Troubleshooter" on his nationally syndicated talk show, which airs in more than 250 cities. In Denver the show can be heard on KHOW.
    As part of the show, Martino began his full service Web site to disseminate consumer information to the public. One of the fundamental pieces of Martino's efforts is the exclusive referral list. As a place to find reputable merchants, contractors and service providers, inclusion in the list cannot be bought or sold, but must be earned. According to Martino, Automotive Avenues deserves a spot on the referral list because they exceed the high standard of ethics he places on members.
    In order to be included on The Troubleshooter Network's referral list, Automotive Avenues had to pass through the scrutiny of an extensive background check. The network surveyed the individuals working in the company. It also reviewed court records, credit referrals, complaint history and customer references, to name a few.
    "Our research led us to understand that the people behind AAI are innovators," Martino said. "The employees at the dealership weren't the type of people that wanted to fit into our list and tweaked their program to try to make the cut. They have been doing things a different way for 15 years and were already meeting our standards. Automotive Avenues has been doing business in a way that rarely elicits complaints. The dealership handles minor challenges professionally, in a timely manner - they are truly a cut above."
    Martino stated that the background check is only part of the process. Candidates for the list have to meet the network's standards of excellence. Some characteristics that set Automotive Avenues apart from its competition include having a standardized and organized way to manage customer service. The company also takes the mystery out of car buying by educating members about the experience and providing safe and convenient car buying environment.
    "It doesn't matter what you do for a living or how sophisticated you are," Martino said, "the car buying business is complicated and you need help. Automotive Avenues is truly an advocate on your side when you are making big decisions."
    Among seven Denver area dealerships, Automotive Avenues has been on The Troubleshooter Network's referral list since November 2002, and continues to operate with zero complaints.

    About the Troubleshooter Network

    The Troubleshooter Network was created to disseminate all of the valuable information gathered by Troubleshooter Tom Martino and his staff. While Tom's nationally syndicated radio show is at the heart of this effort, Troubleshooter Network's reach is not limited to the radio airwaves. The network also provides troubleshooter.com, a comprehensive website featuring a wealth of consumer information plus an exclusive referral list. Another vital service is the Troubleshooter HelpCenter where friendly consumer counselors provide all of the same information and referrals by telephone. The Troubleshooter HelpCenter is the place to get quick answers to consumer questions or direct help in solving consumer problems.
    For more information on the Troubleshooter Network, visit its Web site at www.troubleshooter.com.

    About The Aimbridge Group

    Founded in 1984 and headquartered in Denver, The Aimbridge Group markets financial products, such as auto loans and leases, mortgages and insurance products through partnerships with credit unions. The company, formerly Bentley Networks, Inc., helps their partners attract members and deepen their relationships by providing members with more reasons to do business with their credit unions.
    The Aimbridge Group is comprised of five divisions, including Aimbridge Indirect Lending, Aimbridge Leasing, Aimbridge Mortgage, Aimbridge Financial Services and Aimbridge Automotive Group. While the company is headquartered in Denver, it has remote offices in Austin, Texas; Dallas; St. Louis; Pequannock, N.J.; Chicago; Charleston, S.C. and Jacksonville, Tampa, Orlando and Miami in Fla.
    For additional information, write Automotive Avenues at 10701 West 6th Avenue, Lakewood, CO 80215 or contact Bill Green at 303.231.2690. Visit its Web site at www.autoaves.com.