NEC Business Network Solutions Deploys Advanced Telephony Solutions to UnitedAuto Group
IRVING, Texas--March 3, 2003--NEC Business Network Solutions, Inc. (NEC BNS), a leading systems integrator and NEC America's direct sales and service organization, announced today that it has deployed a comprehensive communications network for UnitedAuto Group, a leading independent publicly-traded automotive retailer .
To maximize resources, create the most efficient call processing and provide the highest level of customer service to its clientele who purchase premium automobiles including Porsche, BMW, Audi Jaguar, Land Rover and Aston Martin to name a few, UnitedAuto Group selected NEC BNS to design an extensive network for its new Chauncey Ranch campus located in Phoenix.
"We have counted on NEC BNS' knowledge, professionalism and flexibility to continually help us meet our growing network and applications requirements," said Todd Mesnik, CFO of UnitedAuto Group. "In a world driven by competition, they have delivered to UAG an aggressive high quality telephony solution that focuses on our number one goal -- customer service."
"We are very committed to the development and deployment of advanced communications networks that enable organizations to manage single network infrastructures across various locations or campuses," said Robert Bliss, Executive Vice President of NEC BNS. "We find many large enterprises turning toward new network connectivity solutions to drive and improve their overall customer service."
Utilizing the latest in NEC technology, NEC BNS created a network comprised of two NEAX(R) 2400 Internet Protocol eXchanges (IPX's) and deployed NEC's Common Channel Inter-Office Signaling (CCIS) throughout the UAG campus. CCIS and Fusion Networking (FCCS) provide high-level feature transparency for seamless communication between all 10 dealerships, resulting in reduced labor and training costs and higher customer service satisfaction. In addition, NEC BNS installed Centralized Attendant Services, Unified Messaging, Network Management and Redundancy for all dealerships.
Editors Note: For additional information on NEC Business Network Solutions, Inc., please consult the World Wide Web at http://www.necbns.com.
About NEC Business Network Solutions, Inc.
NEC Business Network Solutions, Inc. (NEC BNS) is a multiservices systems integrator and NEC America's direct sales and service organization. The Irving, Texas-based NEC BNS is a $500 million enterprise, employing over 1000 experienced and dedicated employees in over 40 sales and service offices throughout the United States and Puerto Rico. NEC BNS provides end-to-end voice, data and video communication network solutions; and offers planning, designing, procurement, implementation, operational support, management and monitoring services-enabling its customers to be more productive, competitive and profitable. NEC BNS is a Cisco Systems Gold Certified Partner. For additional information about NEC BNS, please visit the company web site at www.necbns.com.
About UnitedAuto Group, Inc.
Established in 1990, UnitedAuto Group, Inc. is a leading independent publicly-traded automotive retailer . With the implementation of professional management practices, UnitedAuto is positioned to offer the best retail service in the industry. Through the prudent acquisition of dealerships, UnitedAuto operates 129 franchises in the United States and 71 franchises internationally, primarily in the United Kingdom. Our combined inventory represents more than 30 American, Asian and European brands.
NEAX is a registered trademark of NEC Corporation.