O'Reilly Auto Parts Honors Federal-Mogul for Aftermarket Sales and Service Excellence
SOUTHFIELD, Mich., Feb. 14 -- Federal-Mogul Corporation chalked up another significant customer award recently when it was named "2002 Sales and Service Vendor of the Year" by O'Reilly Auto Parts. Representatives of Federal-Mogul's North American aftermarket team accepted the award during O'Reilly's recent 2003 Manager's Conference in Tulsa, Oklahoma. O'Reilly Auto Parts, with headquarters in Springfield, Missouri, is one of the largest specialty retailers of automotive aftermarket parts, tools, supplies, equipment and accessories in the United States, serving both the do-it-yourself and professional installer markets. O'Reilly also operates under the name Ozark Automotive. This award recognized the outstanding efforts of several departments and functions within Federal-Mogul, according to Mike Swearengin, O'Reilly's vice president of merchandise. Federal-Mogul sales representatives participated in various O'Reilly sales campaigns throughout the year, making more than 16,000 sales calls to O'Reilly installer customers. The Federal-Mogul sales team supported all of O'Reilly's 106 new retail store startups and store moves during 2002, according to Swearengin. These actions helped O'Reilly increase its purchases from Federal-Mogul by more than 25 percent in 2002 compared with 2001 levels. "All Federal-Mogul departments provided outstanding support service to all areas of O'Reilly," noted Bob Valenti, sales support manager, Federal-Mogul. "Our high shipping rates, attention to quality, customer service professionals, technical support, and outstanding training have resulted in Federal-Mogul being recognized as the leader in the aftermarket." Noting that O'Reilly celebrated the opening of its 1,000th retail store in January 2003, Valenti said: "Everyone at Federal-Mogul has reason to celebrate our success and our role in helping this important customer grow." Federal-Mogul aftermarket brands carried by O'Reilly Auto Parts stores include: Moog(R) chassis, Wagner(R) brake products, Precision(R) universal joints, AutoDrive, Sealed Power(R), SpeedPro(R), Fel-Pro(R) gaskets, Carter(R) fuel, BCA(R) bearings, National(R) oil seals and hub assemblies, Champion(R) spark plugs, ANCO(R) wiper blades, and Wagner(R) lighting products. Federal-Mogul is a global supplier of automotive components and sub- systems serving the world's original equipment manufacturers and the aftermarket. The company utilizes its engineering and materials expertise, proprietary technology, manufacturing skill, distribution flexibility and marketing power to deliver products, brands and services of value to its customers. Federal-Mogul is focused on the globalization of its teams, products and processes to bring greater opportunities for its customers and employees, and value to its constituents. Headquartered in Southfield, Michigan, Federal-Mogul was founded in Detroit in 1899 and today employs 47,000 people in 24 countries. For more information on Federal-Mogul, visit the company's Web site at http://www.federal-mogul.com .