CCC Autoverse Claim Management Version 2.1 Technology Streamlines Repair & Insurance Claims Process
CHICAGO--Jan. 27, 2003--CCC Information Services Inc. today introduced version 2.1 of CCC Autoverse(TM) Claim Management, a Web-based claims application enabling insurers, independent appraisers and collision repair facilities to exchange auto-physical damage claims information using established computer estimating systems that support the Collision Industry Electronic Commerce Association (CIECA) EMS standard for open technology. CCC Information Services is a leading supplier of information and technology solutions to the auto-claims and collision-repair industries.Based on CCC's open architecture, CCC Autoverse Claim Management 2.1 can integrate with multiple estimating systems, permitting the free-flow of communication between those who write damage estimates, and insurers, who process claims. This solution assists insurers and repair facilities in accelerating the claims handling process and returning vehicles back to their owners faster after an accident.
"Insures want a single, user-friendly solution to communicate and exchange information with their appraisal sources," said Jim Dickens, senior vice president of product management and marketing at CCC Information Services. "By utilizing open technology, CCC Autoverse Claim Management 2.1 connects insurers, independent appraisers and repair facilities, allowing for the more efficient handling of claims."
CCC Autoverse Claim Management allows insurers to link with repair facilities, staff appraisers and independent appraisers. Insurers interfacing through CCC Autoverse Claim Management 2.1 are able to make use of unique features that help expedite efficient and effective claim handling. These features include:
| -- | End-to-End Communications - messaging abilities, assignment delivery to appraisal sources and data receipt of images, estimates, audit reports or scanned documents. |
| -- | Integrates QAAR Plus(TM) - audits estimates and supplements with rules that are customized by insurers, provides flexible scoring and automatically adds audit results to the claim folder. |
| -- | Claim Folder - a central repository that holds and electronically organizes the information related to a particular claim, including estimates, digital images, related reports and data summaries. In addition, users can insert and share diary notes. |
CCC Autoverse can work seamlessly with Pathways(R) -- estimating tools that help insurers, repair facilities and independent appraisers manage aspects of their day-to-day automotive-claim activities - and complies with the CIECA EMS standard for open technology.
About CCC
CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group , headquartered in Chicago, IL, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst over 15,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our Web site at www.cccis.com; or contact Susan Jablonski at 312-229-2830, or Lisa Wahrmund of Ketchum at 312-228-6821.