Rolls-Royce 'CorporateCare' Engine Flight Hour Program Exceeds $124m Orders in 2002
Rolls-Royce 'CorporateCare' Engine Flight Hour Program Exceeds $124m Orders in 2002
CHANTILLY, Va., Jan. 23 Rolls-Royce announced today (23 January) that its CorporateCare(TM) program -- the most comprehensive engine care program in corporate aviation -- booked orders worth more than $124 million with 34 new customers in 2002. "Our customers said they wanted an inclusive service, so we introduced CorporateCare in mid-2002 with great success," says Glenn Brown, Vice President of Customer Services and Aftermarket-Corporate Aircraft for Rolls- Royce. "We designed CorporateCare to ensure that it provides for not just engine maintenance but also engine management services," said Brown. "We surveyed a number of operators and they emphasized the need for completeness, not exceptions. "CorporateCare delivers value to operators of Rolls-Royce powered corporate aircraft including enhanced aircraft residual values, predictability and control of maintenance costs, all hard cash benefits well known and understood by operators." More than 300 corporate aircraft are currently under Rolls-Royce engine management programs covering BR710, AE 3007, Tay and Viper-powered aircraft. "We have some very high-profile, multi-fleet customers signed up already and are working with many more whom we expect to sign shortly," said Brown. High-value services offered through CorporateCare(TM) include: * Engine management services -- latest generation Engine Health Monitoring services, together with recurrent training and technical publications revisions services and the support of the Rolls-Royce global Customer Services network, as well as Engine workscoping to optimize engine reliability. * Asset and Logistics services -- guaranteed access to lease equipment, line replaceable parts exchange/replacement and all engine change expenses for scheduled and unscheduled events, wherever and whenever they occur. * Traditional engine repair and overhaul services -- Complete coverage of expenses associated with qualified shop visits. Further details on CorporateCare are available on the Rolls-Royce web site or for the Americas, contact Pete Turner at 703-621-2869; for Rest of World operations, contact Robin Bailey at +49 337 086 2681. Rolls-Royce plc operates in four growth markets -- civil aerospace, defense aerospace, marine and energy. It is a global company investing in technology and capability that can be exploited in each of these sectors to create a competitive range of products. The success of these products is demonstrated by the company's rapid and substantial gains in market share over recent years. As a result, engine deliveries have grown and the company now has a total of 54,000 gas turbines in service worldwide. The investments in product, capability and infrastructure to gain this market position create high barriers to entry. Rolls-Royce has a broad customer base consisting of more than 500 airlines, 4,000 corporate and utility aircraft and helicopter operators, 160 armed forces and more than 2,000 marine customers, including 50 navies. The company has energy customers in nearly 120 countries. Rolls-Royce employs around 38,000 people worldwide, including 23,500 in the UK, 5,000 in the rest of Europe and 8,000 in North America. Most of the engines in service will have operational lives of 25 years or more, generating an assured aftermarket demand for the provision of spare parts and services. The company's strategy is to maximize aftermarket revenues through the development of a comprehensive services capability. Annual sales total around 6 billion pounds Sterling of which over 40 per cent currently comes from aftermarket services. The order book stands at more than 19 billion pounds, which, together with aftermarket demand, provides visibility as to future activity levels.