Camry Average? Toyota Response to Consumer Reports' Survey

TORRANCE, Calif., Nov. 8, 2002 -- This statement is being issued by Toyota Motor Sales, U.S.A., Inc.:

In survey results publicized by Consumer Reports, the 2002 Toyota Camry was rated average due to complaints about minor issues with some aspects of the car's interior and exterior trim.

Toyota responded to customer reports of uncharacteristic squeaks, rattles and loose trim in early production of the redesigned 2002 Camry. Internal surveys and independent reports confirm Toyota's confidence that the issues have since been resolved and that Camry initial quality is back to its normal high levels. Functional reliability is not an issue. In fact, Camry scored well above average in all major operational categories of Consumer Reports' survey including engine, transmission, brake and electrical systems, etc.

Camry remains a recommended model and Toyota and Lexus models continue to be at or near the top of their segments as rated by Consumer Reports and many other independent quality, reliability and customer satisfaction surveys.