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J.D. Byrider Now Offers CARFAX Reports at All Locations; A Commitment To Innovation and Customer Service Continues

    Business Editors/Hi-Tech Writers
    NOTE TO MEDIA: Multimedia assets available

    CARMEL, Ind. & FAIRFAX, Va.--Oct. 21, 2002--J.D. Byrider announced today that they will be using CARFAX(R), an industry leader and creator of the vehicle history report, to check the vehicle histories of every used car and truck at all 130 locations nationwide.
    CARFAX Reports reveal potentially costly and life-threatening problems like odometer fraud, salvage, lemon, and flood damage titles.
    "We are pleased to offer this service to our customers," said J.D. Byrider vice president of corporate services Sharon Perlini. "We pride ourselves on providing our customers with products and services of exceptional quality and value. It gives me peace of mind knowing that when our salespeople tell customers about a car's history, they know for a fact that there isn't anything hiding in its past."
    Hidden problems can have a sizeable impact on the resale value of used cars and trucks. The National Highway Traffic Safety Administration estimates that consumers lose millions, perhaps even billions, of dollars each year to odometer fraud.
    The agreement also gives J.D. Byrider dealers the ability to offer their customers the CARFAX $5,000 Clean Title History Guarantee. Cars and trucks that receive a CARFAX Report confirming a clean title automatically receive the CARFAX Guarantee worth 10% of the value of the vehicle up to $5,000.
    Used-car buyer Stan Livetsky of New York recently shared how a clean CARFAX Vehicle History Report gave him confidence when buying. "I would like to take this opportunity to thank CARFAX for their excellent assistance in helping me to select the right car," said Livetsky. "I strongly recommend that everyone use CARFAX before purchasing a car."
    "At J.D. Byrider we offer our customers better cars, affordable payments and better car care programs," said Jim England, president of the J.D. Byrider Advertising Group. "The CARFAX program goes a long way toward helping us assure our customers they're getting a better car."

    ABOUT J.D. BYRIDER

    J.D. Byrider, headquartered in Carmel, Indiana, is North America's largest used car franchise. Since 1989, J.D. Byrider has led the used car industry, opening nearly 150 dealerships in over 30 states in the U.S. and Canada. The J.D. Byrider system is designed to serve the fastest-growing segment of the used car market - people with less than perfect credit who need good cars to get on with their lives. "We've matched over 300,000 people with the cars and financing they need," said Steele Gudal, president and chief operating officer of J.D. Byrider Systems. "Our program is designed to put people into cars they can afford, based on a realistic budget. We offer financing on the spot through our national lending company, CarNow Acceptance Company (CNAC). And, we back the car with a warranty and offer extended care programs. The CARFAX program fits with our basic `good to go' message."
    J.D. Byrider leads the industry by focusing on thorough training and education. "Our buyers buy better cars. We use the best reconditioning systems. Our sales representatives are skilled at satisfying the needs of our customers and treating them with respect", said James F. DeVoe, chairman and founder of J.D. Byrider. "We also focus on finance operations and business management so our customers can buy with confidence at the best dealership possible."

    ABOUT CARFAX(R)

    Founded in 1984, CARFAX(R) pioneered the concept of the vehicle history report - the instant background check on any used car. CARFAX Vehicle History Reports can confirm a clean title history or identify serious problems with any used car, including salvage history, odometer fraud, flood damage and more. CARFAX helps millions of consumers and thousands of car dealers avoid buying used cars with costly hidden problems. Using the 17-character Vehicle ID Number (VIN), used car buyers can access nearly two billion vehicle history records from hundreds of different sources in the CARFAX nationwide database at www.carfax.com. Every CARFAX Report that confirms a clean title history is backed by the $5,000 Clean Title History Guarantee. CARFAX, Inc., based in Fairfax, Virginia, is a wholly owned subsidiary of the R.L. Polk & Co.

    www.carfaxonline.com

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