CCC Reaches 15,000 Collision Repair Customer Milestone; Signing of Gregg Young Chevrolet Puts CCC on Pathway to Continued Success

    CHICAGO--Sept. 24, 2002--CCC Information Services Inc. today announced that it has reached a milestone of active contracts to serve 15,000 collision repair locations across the country. With the signing of Gregg Young Chevrolet Inc. in Omaha, Neb., CCC's Pathways(R) Estimating Solution is now used in 15,000 collision repair facilities to improve the estimating process and communicate electronically with over 350 insurance companies.
    "I selected Pathways because it is so user-friendly," said Tom Finch, body shop manager at Gregg Young Chevrolet. "I especially appreciate certain features within Pathways like the ease of attaching photos to estimates, the ease of uploading estimates and downloading assignments, and I prefer the layout of the printed estimate from Pathways." Finch was a Pathways user at another repair facility and is excited to bring the estimating system to Gregg Young Chevrolet.
    "Winning the confidence of the marketplace and the business of 15,000 repair facilities is a result of our efforts to listen to, anticipate, and deliver products that serve our customers' business needs," said Mary Jo Prigge, CCC's president of sales and service. "We have focused on strengthening relationships and enhancing our product and service offerings to address the demands that our customers face everyday. With Pathways, CCC is committed to improving the process of estimating for collision repairers."
    Reaching a milestone of 15,000 repair facility customers highlights the growth and success of CCC's Automotive Services Group. The ASG's sales of Pathways(R) Estimating Solution has seen 10 percent revenue growth over the past five consecutive quarters.
    Several factors helped build momentum toward CCC's achievement, including the company's commitment to providing the right tools and services to help collision repair facilities more effectively manage their estimating process and their business. In addition to providing excellent service to its repair facility customers, CCC makes ongoing product enhancements based on continuing assessments of customer needs. For example, CCC successfully deployed Pathways version 3.4, with several feature and functionality enhancements including the addition of Pathways Accounting Interface, an add-on feature that eliminates manual re-entry of data from Pathways into QuickBooks(R) or QuickBooks Pro(R) accounting software.
    In addition, CCC's Pathways has been ranked highest in estimating system satisfaction in the industry, with high marks in the product's ease-of-use and quality of technical support, according to a survey of collision repairers conducted by CollisionWeek.
    "We are extremely proud of the success of Pathways, and of the efforts of our employees at CCC that have been dedicated to its success." added Prigge. "This achievement is a testament to CCC's leadership in our industry, and we look forward to continuing our 20-year history of delivering excellent service and value to our customers."

    About CCC

    CCC Information Services Inc., a wholly owned subsidiary of CCC Information Services Group , headquartered in Chicago, IL, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst 15,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our Web site at www.cccis.com; or contact Susan Jablonski of CCC at 312-229-2830, or Lisa Wahrmund of Ketchum CTC at 312-228-6821.