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CCC Information Services Group Inc. Reports $0.20 EPS; Revises Guidance Upwards

    CHICAGO--July 23, 2002--CCC Information Services Group Inc. , a leading provider of software and information services to the automotive claims and collision repair industries, today reported net income from continuing operations of $5.3 million, or $0.20 per share, for the second quarter ended June 30, 2002 compared with a net loss from continuing operations of $18.5 million, or a loss of $0.85 per share, in the same quarter of 2001.
    Revenue for the quarter grew 4.4% versus the same period a year ago, increasing from $46.1 in the second quarter of 2001 to $48.2 for the second quarter of 2002. Excluding the exited International segment, revenues grew 5.3% in the second quarter of 2002 compared to the prior year, rising from $45.8 million to $48.2 million.
    Operating income rose to $9.2 million in the second quarter, compared with a loss of $7.0 million as reported in the same quarter of 2001 (or a loss of $1.2 million excluding results of the exited International segment, and the restructuring charges). Consolidated earnings before interest, taxes, depreciation and amortization (EBITDA), increased to $11.6 million compared with negative $3.8 million as reported in the second quarter a year ago (or $1.8 million excluding results of the exited International segment, and the restructuring charges).
    "The CCC team continued to make progress during the second quarter," said Githesh Ramamurthy, chairman and chief executive officer of CCC Information Services Inc. "Not only did we deliver another strong quarter of financial results, but we also completed development work on a number of new solutions for our customers, and made enhancements to existing products that we believe will provide future revenue growth for CCC."
    Revenue for the first half of the year grew 2.3% to $95.7 million from $93.5 million a year earlier (growth was 3.8% excluding the exited International segment). Operating profits for the first half of the year increased to $18.4 million, up from a loss of $5.2 million for the first half a year ago (Operating profits for the first half last year, excluding the exited International segment and the restructuring charges, were $1.0 million).
    Based on the first half performance, CCC is raising expectations for the remainder of 2002. Guidance is as follows:

-- Revenue for the second half of the year should continue to grow in line with our first half performance. We believe new product launches will provide momentum during the second half of 2002, and into 2003,
-- Operating performance for the second half of the year should approximate the first half of the year,
-- Our new EBITDA target is $42-$44 million for the full year 2002, up from prior guidance of $40 million,
-- We continue to expect capital expenditure of $6 to $9 million for the full year,
-- Earnings per share target is $0.70 to $0.74 for the full year 2002.

    About CCC

    CCC Information Services Group Inc. , headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst approximately 15,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services, visit our Web site at www.cccis.com.

    This release contains statements that constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and are subject to the safe harbor provisions of those sections and the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, including those described in the Company's filings with the SEC, and that actual results or developments may differ materially from those in the forward-looking statements, and startup businesses are inherently uncertain. Specific factors that might cause actual results to differ from our expectations include, but are not limited to, competition in the automotive claims and collision repair industries, the ability to develop new products and services, the ability to protect trade secrets and proprietary information, the ability to generate the cash flow necessary to meet the Company's obligations, the outcome of certain legal proceedings, and other factors. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis, judgment, belief or expectation only as of the date hereof. The Company has based these forward-looking statements on information currently available and disclaims any intention or obligation to update or revise any forward-looking statement.

                 CCC Information Services Group Inc.
                    Consolidated Operating Results
               (In thousands, except per share amounts)
                              (Unaudited)
                                                                      
                                  Three Months         Year-to-Date  
                                     Ended             Period Ended
                                    June 30,             June 30,     
                          --------------------------------------------
                                 2002       2001      2002       2001 
                          --------------------------------------------
Revenues:                                                             
  CCC U.S.                    $48,178    $45,761   $95,678    $92,155 
  CCC International                --        367        --      1,363 
                          --------------------------------------------
Net revenue                    48,178     46,128    95,678     93,518 
                          --------------------------------------------
                                                                      
Expenses:                                                             
  Production and customer                                             
   support                      7,564      8,639    14,710     17,948 
  Commissions, royalties                                              
   and licenses                 2,528      2,512     4,991      5,008 
  Selling, general and                                                
   administrative              19,558     23,279    38,735     46,261 
  Depreciation and                                                    
   amortization                 2,434      3,136     4,852      6,238 
  Product development and                                             
   programming                  6,894      9,319    13,980     17,062 
  Restructuring charges            --      6,199        --      6,199 
                          --------------------------------------------
Total operating expenses       38,978     53,084    77,268     98,716 
                          --------------------------------------------
                                                                      
Operating income (loss)         9,200     (6,956)   18,410     (5,198)
                                                                      
Interest expense                 (168)    (1,188)     (396)    (2,439)
Other income (expense),                                               
net                                (7)       401       210        687 
Loss on investment                                                    
 securities and note               --    (27,595)       --    (27,595)
CCC Capital Trust minority                                            
 interest expense                (461)      (384)     (909)      (534)
Equity in losses of                                                   
 ChoiceParts investment           (50)      (795)     (342)    (1,671)
                          --------------------------------------------
                                                                      
Income (loss) from                                                    
 continuing operations                                                
 before income taxes            8,514    (36,517)   16,973    (36,750)
                                                                      
Income tax (provision)                                                
 benefit                       (3,218)    17,957    (6,461)    18,062 
                          --------------------------------------------
                                                                      
Income (loss) from                                                    
 continuing operations                                                
  before equity losses          5,296    (18,560)   10,512    (18,688)
                                                                      
Equity in net income                                                  
 (losses) of affiliate             --         79        --     (2,613)
                          --------------------------------------------
                                                                      
Income (loss) from                                                    
 continuing operations          5,296    (18,481)   10,512    (21,301)
                                                                      
Income (loss) from                                                    
 discontinued operations,                                             
 net of tax                        --         --        --     (6,982)
                          --------------------------------------------
                                                                     
Net income(loss)              $ 5,296  $ (18,481) $ 10,512  $ (28,283)
                          ============================================
                                                                      
Per Share Data:                                                       
--------------------------                                            
                                                                      
Income (loss) per common                                              
 share - basic from:                                                  
  Continuing operations        $ 0.21    $ (0.85)   $ 0.41    $ (0.98)
  Discontinued operations          --         --        --      (0.32)
                          --------------------------------------------
Income (loss) per common                                              
 share - basic                 $ 0.21    $ (0.85)   $ 0.41    $ (1.30)
                          ============================================
                                                                      
Income(loss) per common                                               
 share - diluted from:                                                
  Continuing operations        $ 0.20    $ (0.85)   $ 0.40    $ (0.98)
  Discontinued operations          --         --        --      (0.32)
                          --------------------------------------------
Income (loss) per common                                              
 share - diluted               $ 0.20    $ (0.85)   $ 0.40    $ (1.30)
                          ============================================
                                                                      
Weighted average common                                               
 shares outstanding                                                   
                                                                      
 - Basic                       25,826     21,794    25,763     21,781 
                          ============================================
 - Diluted                     26,767     21,794    26,468     21,781 
                          ============================================
                 

                  CCC INFORMATION SERVICES GROUP INC.
                           AND SUBSIDIARIES
                      CONSOLIDATED BALANCE SHEET
                 (In thousands, except share amounts)
          
                                       June 30,           December 31,
                                         2002                2001
                                         ----                ----
                                      (Unaudited)          (Audited)
                  ASSETS
Cash................................     $768                   $766
Accounts receivable (net of 
 reserves of $2,497 and $2,288 at 
 June 30, 2002 and December 31, 2001, 
 respectively)......................   12,652                 11,346
Income tax receivable...............   13,103                     --
Current portion deferred 
 income taxes.......................       --                  5,322
Other current assets................    6,788                  6,461
                                      -------                -------
  Total current assets..............   33,311                 23,895
Property and equipment (net of 
 accumulated depreciation of $30,254 
 and $25,376 at June 30, 2002 and 
 December 31, 2001, respectively)...   12,307                 13,487
  
Goodwill............................    4,896                  4,896
Deferred income taxes (net of 
 valuation allowance of $11,489 at 
 June 30, 2002 and 
 December 31, 2001).................   11,164                 18,587
Investments.........................      235                    302
Other assets........................    1,546                  1,027
                                      -------                -------  
 
  Total assets......................  $63,459                $62,194
                                      =======                =======


      LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
Book overdraft......................   $1,432                 $1,205
Accounts payable....................    7,751                  7,658
Accrued expenses....................   22,251                 28,570
Income taxes payable................    2,095                     --
Current portion of long-term debt...      807                    421
Deferred revenues...................    5,193                  6,297
                                      -------                -------
  Total current liabilities.........   39,529                 44,151
Long-term debt......................      411                  7,145
Deferred revenues...................       34                     66
Other liabilities...................    3,559                  3,737
Net liabilities of 
 discontinued operations............      475                    536
                                      -------                -------
  Total liabilities.................   44,008                 55,635
                                      -------                -------
Company obligated mandatorily 
 redeemable preferred securities of 
 subsidiary trust holding solely 
 company-guaranteed debentures......   13,551                13,370
                                      -------                -------
                                                                      
Common stock ($0.10 par value, 
 40,000,000 shares authorized, 
 25,860,637 and 25,503,567 shares 
 outstanding at June 30, 2002 and
 December 31, 2001, respectively)...    2,984                  2,967
Additional paid-in capital..........  125,404                124,188
Accumulated deficit.................  (75,075)               (85,587)
Accumulated other 
 comprehensive loss.................      (10)                   (10)
Note receivable from officer........   (1,200)                    --
Treasury stock, at cost ($0.10 par 
 value, 4,094,665 and 4,286,665 common
 shares in treasury at June 30, 2002 
 and December 31, 2001, 
 respectively)......................  (46,203)               (48,369)
                                      -------                -------
  Total stockholders' 
   equity (deficit).................    5,900                 (6,811)
                                      -------                -------
  Total liabilities and stockholders' 
   equity (deficit).................  $63,459                $62,194
                                      =======                =======