Vitro And EDS Signed An Outsourcing Information Technology Services Agreement

    GARZA GARCIA, NUEVO LEON, Mexico--May 29, 2002-- Vitro

    The agreement is in line with Vitro's strategy of focusing on its
    core business and to increase productivity levels.

    Vitro to increase efficiency on IT operations and processes, and
    optimize cost structure.

    Vitro S.A. de C.V. and EDS, world leader in Information Technology (IT) services, announced today the signing of an outsourcing contract that will allow Vitro to concentrate on its core business, increase efficiency levels on IT services and reduce its cost structure.
    Among the IT services that EDS will be offering Vitro throughout Mexico, United States, Central and South America and Europe, are database management, technology renovations of its current platforms and a data recovery program, or DRP, through alternate sites. Desktop platform, support table, information security and voice and data network administration will also be offered.
    Luis Nicolau, Chief Corporate Officer of Vitro, stressed that Vitro is a company that is committed to adding value for its investors and employees. "This agreement will allow us to increase efficiency of information technology services, reduce our cost structure, and continue focusing on our core businesses.
    Hector Pro, Information Systems Director at Vitro, stated that, "in view of the fact that we constantly seek to improve the services offered by this department, and based on the ever-changing needs of the business environment, we decided to do business with EDS through the signing of an outsourcing agreement, which will allow us to optimize our cost structure, guarantee service levels and focus our attention on our customers."
    "We are honored by the trust that Vitro has placed on EDS through the signing of this agreement", said Antonio Perez Sales, EDS President for Mexico and the Andean Region. "Our experience in the Outsourcing realm within the industry of IT services allows us to custom-create solutions for true global players, such as Vitro", he added.

    EDS, the leading global services company, provides strategy, implementation, business transformation and operational solutions for clients managing the business and technology complexities of the digital economy. EDS brings together the world's best technologies to address critical client business imperatives. It helps clients eliminate boundaries, collaborate in new ways, establish their customers' trust and continuously seek improvement. EDS, with its management consulting subsidiary, A.T. Kearney, serves the world's leading companies and governments in 60 countries. EDS reported revenues of $21.5 billion in 2001. The company's stock is traded on the New York Stock Exchange and the London Stock Exchange. Learn more at eds.com.

    Vitro, S.A. de C.V. (BMV: VITRO A; NYSE: VTO) through its subsidiary companies, is a major participant in four distinct businesses: flat glass, glass containers, glassware and household products. Vitro's subsidiaries serve multiple product markets, including construction and automotive glass, wine, liquor, cosmetics, pharmaceutical, food and beverage glass containers, fiberglass, plastic and aluminum containers, glassware for commercial, industrial and consumer uses, and household appliances.
    Founded in 1909, Monterrey, Mexico-based Vitro has joint ventures with 9 major world-class manufacturers that provide its subsidiaries with access to international markets, distribution channels and state-of-the-art technology. Vitro's subsidiaries do business throughout the Americas and Europe, with facilities and distribution centers in seven countries, and export products to more than 70 countries. Vitro's website can be found at: http://www.vitro.com.