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Pennzoil-Quaker State Company (Soon to be Shell) Has Good First Quarter

HOUSTON, May 1 Pennzoil-Quaker State Company today announced first quarter 2002 net income of $21.0 million, or 26 cents per share, versus net income of $8.3 million or 11 cents per share a year ago. First quarter 2002 net income reflects a combination of improved marketplace factors, normalized motor oil margins and strong supply chain performance combined with lower amortization expense across most segments. Revenue in the quarter was $564 million, down modestly compared to revenue in last year's first quarter.

Lubricants: Operating income for the Lubricant's segment was $43.8 million in the first quarter, an increase of 39.9 percent compared to last year, reflecting improved motor oil margins, strong cost performance and excellent premium oil sales. Year-over-year, branded motor oil revenue increased 2.6 percent, although total revenue for Lubricants decreased 3.6 percent to $307.5 million primarily due to lower sales of non-branded, low margin products.

Pennzoil® motor oil is in its 16th consecutive year as America's number one selling motor oil. With Quaker State®, America's number two selling motor oil, the company's combined market share for the three months ending March 31 was 36.1 percent.

Consumer Products: Operating income for the company's Consumer Products segment was $6.0 million in the first quarter 2002 versus $4.9 million in the first quarter last year, reflecting lower amortization expense. Revenue in the quarter increased 4.6 percent year-over-year to $88.8 million.

During 2001, Pennzoil-Quaker State Company's former consumer products divisions -- Axius, Blue Coral/Slick50, Medo and Automotive Chemicals -- were consolidated into the company's Houston headquarters. The sales forces from consumer products and lubricants were integrated in late-2001, allowing the company to provide improved service and focus to its retail customers.

International: Operating income for the International segment was $3.5 million compared to $1.2 million in the first quarter 2001. First quarter revenue decreased 11.3 percent year-over-year to $56.1 million, driven primarily by restructuring actions to scale back low margin operations, facilities and distribution channels.

Jiffy Lube International: Operating income for Jiffy Lube in the first quarter was $8.2 million, a 64.6 percent increase from $5.0 million last year. The increase in first quarter 2002 operating income is due in part to higher comparable store sales and strong cost performance. Comparable store sales were up 6.4 percent system wide in the quarter. First quarter revenue increased 8.0 percent from a year ago to $90.5 million.

Supply Chain Investments: Operating income for the Supply Chain Investment segment, which includes Pennzoil-Quaker State Company's equity investment in the Excel Paralubes base oil processing facility, was $16.5 million in the first quarter compared to $9.7 million in 2001. The year-over-year improvement reflects increased base oil production and a change in turnaround expense accruals, partially offset by lower base oil margins. Total revenue was $78.6 million, a 4.1 percent decrease from $82.0 million for the first quarter of 2001, due primarily to lower base oil prices.

Balance Sheet & Cash Flow

Pennzoil-Quaker State reduced total debt and CLOs during the first quarter by $38.1 million, continuing the significant progress in balance sheet improvement achieved in 2001.

Cash flow provided from operations in the first quarter of 2002 increased by $78.3 million versus last year's first quarter. As of March 31, 2002 cash and cash equivalents were $80.2 million.

Pending Acquisition by Shell Oil Products U.S.

Pennzoil-Quaker State Company and Shell Oil Products U.S., a wholly-owned member of the Royal Dutch/Shell Group, announced on March 25, 2002 that they have entered into a definitive agreement under which Shell Oil Company will acquire Pennzoil-Quaker State Company at a price of $22.00 per share in cash. The proposed transaction, which was approved by the board of directors of Pennzoil-Quaker State Company, represents a premium of approximately 42 percent over Pennzoil-Quaker State Company's closing market price of $15.49 per share on the New York Stock Exchange on March 22, 2002. The transaction is subject to Pennzoil-Quaker State Company shareholder and regulatory approval.

"The merger with Shell is progressing smoothly, and we are actively working together on the integration plans to the extent permitted by regulatory agencies," said Jim Postl, president and chief executive officer. "The merger will enable our business to benefit from a lower cost of capital, leverage the best practices from each organization and better serve our customers and consumers. Clearly, we are excited about this transaction and are hoping to complete it as soon as possible."

Pennzoil-Quaker State Company is a leading worldwide automotive consumer products company, marketing over 1,300 products with 20 leading brands in more than 90 countries. The company markets Pennzoil® and Quaker State® brand motor oils, the number one and number two selling motor oils in the United States. Jiffy Lube, a wholly owned subsidiary of Pennzoil-Quaker State Company, is the world's largest fast lube operator and franchiser. For more information about Pennzoil-Quaker State Company, visit its web site at http://www.pennzoil-quakerstate.com/ .

Note: Certain statements contained in this release are forward-looking statements. Actual results may differ materially from those projected in forward-looking statements. Please see the company's Form 10-K for more information on the risks and uncertainties related to forward-looking statements.

With the pending transaction with Shell Oil Company, Pennzoil-Quaker State Company will not host a conference call this quarter. If you have any investor relations questions, call Jay Roueche at 713/546-4961. If you have any media relations questions, call Ray Scippa at 713/546-8942.

     The following are the unaudited results of operations for the quarter
     ended March 31, 2002 compared with the same period in 2001.

                                                       Three Months Ended
                                                           March 31
                                                     2002              2001
                                                    (expressed in thousands
                                                    except per share amounts)
       REVENUES
          Lubricants                              $307,503          $319,004
          Consumer Products                         88,823            84,939
          International                             56,091            63,272
          Jiffy Lube                                90,506            83,764
          Supply Chain Investments                  78,608            81,954
          Other                                     (2,635)           (1,595)
          Intersegment sales                       (55,322)          (65,275)
             Total revenues                       $563,574          $566,063

       OPERATING INCOME
          Lubricants                               $43,752           $31,268
          Consumer Products                          5,976             4,889
          International                              3,456             1,158
          Jiffy Lube                                 8,184             4,973
          Supply Chain Investments [A]              16,524             9,660
          Other                                     (1,696)            2,265
             Total operating income [B]             76,196            54,213

       Corporate administrative expenses            18,058            14,455
       Interest charges, net                        22,832            24,712

       INCOME BEFORE INCOME TAX                     35,306            15,046
       Income tax provision                         14,332             6,756

       NET INCOME                                  $20,974            $8,290


       BASIC EARNINGS PER SHARE                      $0.26             $0.11

       DILUTED EARNINGS PER SHARE                    $0.26             $0.10

       AVERAGE SHARES OUTSTANDING
          BASIC                                     79,787            78,836
          DILUTED                                   81,461            80,279
       END OF PERIOD SHARES OUTSTANDING             80,001            78,970


     [A]  Operating income for Supply Chain Investments includes partnership
          income accounted for using the equity method.
     [B]  Total operating income for the quarter ended March 31, 2001 included
          $8.9 million of goodwill amortization.  Effective January 1, 2002,
          Pennzoil-Quaker State adopted Statement of Financial Accounting
          Standards (SFAS) No. 142, "Goodwill and Other Intangible Assets."
          In accordance with this standard, the Company discontinued the
          amortization of goodwill and identifiable intangible assets that
          have indefinite useful lives.


                       PENNZOIL - QUAKER STATE COMPANY
                             OPERATING HIGHLIGHTS
                                 (UNAUDITED)

                                              Three Months Ended       %
                                                   March 31          Change
                                              2002         2001

    LUBRICANTS
       Revenues (in thousands):             $307,503     $319,004     -3.6%
       Operating income (in thousands):      $43,752      $31,268     39.9%

    CONSUMER PRODUCTS
       Revenues (in thousands):              $88,823      $84,939      4.6%
       Operating income (in thousands):       $5,976       $4,889     22.2%

    INTERNATIONAL
       Revenues (in thousands):              $56,091      $63,272    -11.3%
       Operating income (in thousands):       $3,456       $1,158    198.4%

    JIFFY LUBE
       Domestic systemwide sales
        (in thousands)                      $327,564     $302,603      8.2%
       Same center sales (in thousands)     $319,734     $300,601      6.4%
       Systemwide centers open                 2,167        2,138      1.4%

    SUPPLY CHAIN INVESTMENTS
       Base oil production (bbls per day)      9,552        8,818      8.3%
       Average base oil margin ($ per bbl)    $21.58       $24.99    -13.6%


                       PENNZOIL - QUAKER STATE COMPANY
                     CONDENSED CONSOLIDATED BALANCE SHEET

                                                   March 31,      December 31,
                                                     2002             2001
                                                  (unaudited)
                                                     (expressed in thousands)
    ASSETS

    Current assets
       Cash and cash equivalents                    $80,200          $86,412
       Receivables                                  294,492          269,515
       Inventories                                  209,625          199,641
       Other current assets                          58,841           66,778
    Total current assets                            643,158          622,346

    Net, property, plant and equipment              429,538          438,981
    Deferred income taxes                           253,129          266,805
    Goodwill                                        714,069          719,280
    Other intangibles                               469,466          462,433
    Other assets                                    180,857          186,472

    TOTAL ASSETS                                 $2,690,217       $2,696,317

    LIABILITIES AND SHAREHOLDERS' EQUITY

    Current liabilities
       Current maturities of long-term debt         $98,102         $133,733
       Accounts payable                             172,076          163,537
       Payroll accrued                               15,151           14,058
       Other current liabilities                    170,029          141,936
    Total current liabilities                       455,358          453,264

    Long-term debt less current maturities        1,001,058        1,002,554
    Capital lease obligations                        54,164           55,329
    Other liabilities                               394,015          420,619
    TOTAL LIABILITIES                             1,904,595        1,931,766


    SHAREHOLDERS' EQUITY                            785,622          764,551

    TOTAL LIABILITIES AND SHAREHOLDERS'
     EQUITY                                      $2,690,217       $2,696,317


                       PENNZOIL - QUAKER STATE COMPANY
               CONDENSED CONSOLIDATED CASH FLOW FROM OPERATIONS
                                 (UNAUDITED)

                                                       Three Months Ended
                                                            March 31
                                                    2002               2001
                                                   (expressed in thousands)

             Description
      CASH FLOWS FROM OPERATING ACTIVITIES:
       Net Income                                 $20,974             $8,290
       Adjustments to net income
         Depreciation and amortization             15,601             24,696
         Deferred income tax                       13,836              6,534
         Partnership distributions less
          than earnings                           (13,406)            (6,190)
         Changes in assets and liabilities and
           noncash items, net                      (2,517)           (77,142)

       NET CASH PROVIDED BY (USED IN)
        OPERATING ACTIVITIES                       34,488            (43,812)


       CASH FLOWS FROM INVESTING AND
        FINANCING ACTIVITIES:

       Capital expenditures                        (9,647)           (13,689)
       Acquisitions                                   ---               (600)
       Net debt decrease                          (35,167)            (2,648)
       Proceeds from the sales of assets            6,746              6,622
       Dividends paid                              (1,995)           (14,784)
       Other                                         (637)             1,285

       NET CASH USED IN INVESTING AND
        FINANCING ACTIVITIES                      (40,700)           (23,814)

       NET CASH PROVIDED BY DISCONTINUED
        OPERATIONS                                    ---             65,624

       Total Cash Flow                             (6,212)            (2,002)

       Beginning Balance                           86,412             38,263

       Ending Balance                             $80,200            $36,261