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CCC Information Services Group Inc. Posts $0.20 EPS and Solid First Quarter Operating Income and EBITDA

    CHICAGO--April 23, 2002--CCC Information Services Group Inc. , a leading provider of software and other technology to the automobile-claims and collision-repair industries, today reported net income from continuing operations of $5.2 million, or $0.20 per share, for the first quarter ended March 31, 2002 compared with a net loss from continuing operations of $2.8 million, or $0.13 per share, in the same quarter of 2001.
    Operating income rose to $9.2 million in the first quarter, compared with $1.8 million as reported in the same quarter of 2001 (or $2.2 million excluding results of the exited International segment). Consolidated earnings before interest, taxes, depreciation and amortization (EBITDA), increased to $11.6 million compared with $4.9 million as reported in the first quarter a year ago (or $5.2 million excluding results of the exited International segment).
    Revenues from the Company's U.S. business in the first quarter of 2002 increased 2.4% from the first quarter a year ago, rising from $46.4 million to $47.5 million.
    "These levels of operating income and EBITDA demonstrate our continued progress," said Githesh Ramamurthy, chairman and chief executive officer of CCC Information Services Inc. "We are pleased with our financial performance during the first quarter, and feel the results confirm that CCC is a company capable of generating strong, consistent cash flows and solid operating margins."
    CCC's net debt level continued to decline and ended the quarter at $4.7 million.
    CCC's expectations for the second quarter and the remainder of 2002 include:

-- Revenue for the second quarter that will continue to grow in line with first quarter performance, with new product launches providing momentum in the second half of 2002, and into 2003
-- Operating income and EBITDA will be lower in the second and third quarters, compared to the first quarter, due to historical seasonality. However, consistent with prior guidance, and considering the performance in the first quarter, the company is encouraged about the remainder of the year and its ability to achieve the target EBITDA of $40 million for the full year 2002
-- Capital expenditures for the year in the $6.0 to $9.0 million range, and
-- Continued strong cash flow

    About CCC

    CCC Information Services Group Inc. , headquartered in Chicago, is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst approximately 15,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services, visit our Web site at www.cccis.com.

    This release contains statements that constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and are subject to the safe harbor provisions of those sections and the Private Securities Litigation Reform Act of 1995. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, including those described in the Company's filings with the SEC, and that actual results or developments may differ materially from those in the forward-looking statements, and startup businesses are inherently uncertain. Specific factors that might cause actual results to differ from our expectations include, but are not limited to, competition in the automotive claims and collision repair industries, the ability to develop new products and services, the ability to protect trade secrets and proprietary information, the ability to generate the cash flow necessary to meet the Company's obligations, the outcome of certain legal proceedings, and other factors. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis, judgment, belief or expectation only as of the date hereof. The Company has based these forward-looking statements on information currently available and disclaims any intention or obligation to update or revise any forward-looking statement.



                  CCC Information Services Group Inc.
                    Consolidated Operating Results
               (In thousands, except per share amounts)
                              (Unaudited)

                                                Three Months Ended
                                                ------------------
                                                     March 31,
                                                     ---------
                                                2002          2001
                                                ----          ----
Revenues:
  CCC U.S.                                    $47,500       $46,394
  CCC International                                --           996
                                               ------        ------
Net revenue                                    47,500        47,390
                                               ------        ------

Expenses:
  Production and customer support               7,146         9,309
  Commissions, royalties and licenses           2,463         2,496
  Selling, general and administrative          19,177        22,982
  Depreciation and amortization                 2,418         3,102
  Product development and programming           7,086         7,743
                                               ------        ------
Total operating expenses                       38,290        45,632
                                               ------        ------
Operating income (loss)                         9,210         1,758
Interest expense                                 (228)       (1,251)
Other income (expense), net                       217           286
CCC Capital Trust minority interest expense      (448)         (150)
Equity in losses of ChoiceParts investment       (292)         (876)
                                               ------        ------
Income (loss) from continuing operations 
 before income taxes                            8,459          (233)
Income tax benefit (provision)                 (3,243)          105
                                               ------        ------
Income(loss) from continuing operations
 before equity losses                           5,216          (128)
Equity in net losses of affiliate                  --        (2,692)
                                               ------        ------
Income(loss) from continuing operations         5,216        (2,820)
Income(loss) from discontinued operations, 
 net of tax                                        --        (6,982)
                                               ------        ------
Net income(loss)                              $ 5,216       $(9,802)
                                               ======        ======

Per Share Data:
---------------
Income(loss) per common share - basic from:
Continuing operations                         $  0.20       $ (0.13)
Discontinued operations                            --         (0.32)
                                               ------        ------
Income(loss) per common share - basic         $  0.20       $ (0.45)
                                               ======        ======

Income(loss) per common share - diluted 
 from:
Continuing operations                         $  0.20       $ (0.13)
Discontinued operations                            --         (0.32)
                                               ------        ------
Income(loss) per common share - diluted       $  0.20       $ (0.45)
                                               ======        ======

Weighted average common shares outstanding
 - Basic                                       25,699        21,768
                                               ======        ======
 - Diluted                                     26,138        21,768
                                               ======        ======


                  CCC INFORMATION SERVICES GROUP INC.
                           AND SUBSIDIARIES
                      CONSOLIDATED BALANCE SHEET
                 (In thousands, except share amounts)

                                             March 31,    December 31,
                                                2002          2001
                                                ----          ----
                                            (Unaudited)    (Audited)

               ASSETS
Cash........................................  $   766       $   766
Accounts receivable (net of reserves of 
 $2,397 and $2,288 at March 31, 2002 and 
 December 31, 2001, respectively)...........   11,533        11,346
Current portion deferred income taxes.......   11,252         5,322
Other current assets........................    7,782         6,461
                                               ------        ------
  Total current assets......................   31,333        23,895
Property and equipment (net of accumulated 
 depreciation of $27,797 and $25,376 at 
 March 31, 2002 and December 31, 2001,
 respectively)..............................   12,580        13,487
Goodwill....................................    4,896         4,896
Deferred income taxes.......................   12,693        18,587
Investments.................................      285           302
Other assets................................    1,065         1,027
                                               ------        ------
  Total assets..............................  $62,852       $62,194
                                               ======        ======

 LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
Book overdraft..............................  $ 1,723       $ 1,205
Accounts payable............................    6,468         7,658
Accrued expenses............................   22,271        28,570
Income taxes payable........................    3,244            --
Current portion of long-term debt...........      967           421
Deferred revenues...........................    6,088         6,297
                                               ------        ------
  Total current liabilities.................   40,761        44,151
Long-term debt..............................    4,530         7,145
Deferred revenues...........................       46            66
Other liabilities...........................    3,731         3,737
Net liabilities of discontinued operations..      534           536
                                               ------        ------
  Total liabilities.........................   49,602        55,635
                                               ------        ------
Company obligated mandatorily redeemable 
 preferred securities of subsidiary trust 
 holding solely company-guaranteed 
 debentures.................................   13,454        13,370 
                                               ------        ------
Common stock ($0.10 par value, 40,000,000 
 shares authorized, 25,773,814 and 
 25,503,567 shares outstanding at 
 March 31, 2002 and December 31, 2001, 
 respectively)..............................    2,975         2,967
Additional paid-in capital..................  124,605       124,188
Accumulated deficit.........................  (80,371)      (85,587)
Accumulated other comprehensive loss........      (10)          (10)
Notes receivable from officers..............   (1,200)           --
Treasury stock, at cost ($0.10 par value, 
 4,094,665 and 4,286,665 common shares in 
 treasury at March 31, 2002 and 
 December 31, 2001).........................  (46,203)      (48,369)
                                               ------        ------
  Total stockholders' equity (deficit)......     (204)       (6,811)
                                               ------        ------
  Total liabilities and stockholders' equity
   (deficit)................................  $62,852       $62,194
                                               ======        ======